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We have just heard that we can now get the bikes Type Approved more locally, so we are going to start promoting this again. We used to have to go down to Southampton so it would take a full day to get it done. Customers can take the bike themselves if they want to save our service fee. All the...

Hi yes that’s correct. All the best, David

Thanks Pea92, I will get Jeremy to give them a call. All the best, David

Hi Pea92, A twist grip assistance regulator is legal and can assist you up to 15.5mph as long as you are pedaling. The way this works is almost exactly the same as any standard assistance regulator on any cadence sensor eBike. With a standard cadence sensor bike if you set the power level to...

Please email Adrian directly Adrian@wisperbikes.com All the best, David

Yes. All the best, David

Yes it would be better but it would mean connecting a second battery to the system. After deliberations we decided not to do this as batteries are securely locked into the bike and if the bike is stolen without a battery it’s pretty useless until a new battery is installed and immediately it is...

Hi, With the latest software you can adjust brightness levels and there is 3 of them. When you switch the lights on the display gets darker as well, so it may apply to a bike that is months old or more. All the best, David

Thanks for all the constructive criticism! Really helps a lot, genuinely. This is where we are at… 1. The tracker will stop working if the battery is unlocked and taken out of the bike. However the bike will not function without a battery, when a battery is installed and if the bike is not in...

Sorry to read that they couldn’t help you. Please email me with your telephone and I will get Adrian our expert to call you. David@wisperbikes.com All the best, David

Hi Neil, Please feel free to buy parts wherever you would like to. We give images on our website and will give free advice from our support team by email or phone. All a part of the service. All the best, David

“The Wisper Wayfarers are certified compliant and they have throttles that work up to 15.5mph.” *Only when the pedals are rotating. Stop pedalling and the throttle control stops. All the best, David

May I suggest you contact Wisper support? They will assist you. support@wisperbikes.com All the best, David

Hi Fozzie! I’m off to the factory tomorrow, I’ll let you know how it’s going. All the best, David

Cheers Danny! All the best, David

Please call or email our support team. All the best, David

Diggy Gun said "The present controller display shows the amount of assist that the throttle is providing when used."

It will show the greater current being drawn when it's being used. All the best, David

The twist grips and thumb regulators both work the same way. They both override the power setting on the LCD. They will supply low power up to 4mph (walk along mode) without pedalling and full power assistance up to 15.5mph when pedalling. The LCD power setting indicator will not change. it may...

best to wait, yes they will be available for many years. All the best, David