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No worries, nice to meet you! :D

Hi Kirstin, we do monitor the site but we are only notified if certain key words are used, including whisper, we cannot look at each and every post. How can we help? Regards, David

No sorry, I believe they have been sold now.

If you are in London today, it would be great to see you we are in Whitehall by Parliament Square. Free test rides!

Thanks, I understand that Chris has been in touch we will despatch the new part on Monday, sorry for any inconvenience.

Great, thanks for the clarification. All the best, David

I wouldn't agree Nefarious, Woosh offer great value for money, they don't use cheap components associated with the cheap Chinese imports, and look after their customers very well, a lot better than the big brands I would guess. Just because Woosh are a smaller business does not mean they are...

Hi Mark, If you are going to ride nearly 100 miles a week on the road, you will be much better off with a thinner tyre, 2" max. The rolling resistance is lower and the handling is better. All the brands you mention make good bikes with thinner tyres. Fat bikes may look cool and on soft ground...

The owner of the bikes has contacted me to say that he would be happy to split the bikes, the new deal is as follows. £400.00 each plus £100 for the spare battery if required. £700 for the pair including the spare battery. All the best, David

The owner of the bikes has contacted me to say that he would be happy to split the bikes, the new deal is as follows. £400.00 each plus £100 for the spare battery if required. £700 for the pair including the spare battery. All the best, David

Hi, you could try a vinegar based window cleaner on the discs, we find this works better than the best "disc cleaners". If that doesn't work the pads could be contaminated, it would be worth putting in a new set. All the best, David

Hi Alan, I have written to you privately, but for everyone else... Try Ortlieb panniers, they fit perfectly. Regards, David

Great image!

Hi Jonah, I'll look into that, power delivery is normally super smooth on the bike. Thanks for the head's up and thanks for your kind comments, we ar very proud of the new ranges. All the best, David

Hi Alan, When was your bike bought? Regards, David

The OVO Tour of Britain is now well under way! Wisper are the exclusive eBike partner at the Tour this year. We will be at the following finishes, come and have a free test ride. See images to spot some familiar faces! We will be at... Barnstaple Monday, Bristol Tuesday, (Wisper Test...

Hi Trig, I have seen this before, it's rare though. We will change the battery rail for you FOC, which dealer did you buy the bike from? We can liaise with them directly. All the best, David

Great news Alex, let’s get you back on the road ASAP!

I agree too Tony, we may have got off to a shaky start but you will find a lot of great, friendly advice here. It would be a shame to lose you. All the best, David

Please don't worry about the expense Alex, we will sort something out with you. If Claud cant resolve remotely we will work with your dealer to help them sort out the issue. All the best, David