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That worked and I also took the battery apart. Reds are on 1 & 2. Thanks

The only other connector I can see is on the battery so I assume you mean that? I don't want to take that apart because of warranty however the wiring could also be a mess in there if sparks have been flying around. I do fix lots of band gear such as amps/PA systems/leads so I see this quite often.

I've had my magnifying glass on it and if I twist a little bit it looks like red goes on pins 1 & 2 and black goes on 3 & 4 but I'd like confirmation.

This is the problem, two are broken off and I can't see where they broke off from. 2 & 3 are still connected but I have no idea what goes on 1 & 4. From the top picture it looks like the red would go on 1 & 4 but it is definitely on pin 2 so what does the other red go on? Common sense would say...

As you can see all 4 pins look like they have been soldered to -

This is the cable so only two wires but it looks like the 2 wires are connected to all 4 pins.

I have sent an email to the supplier but I need an answer so I can work on it tomorrow if possible. I've been having intermittent electrical problems with my 36v 9Ah bottle battery so decided to remove the cable and was presented with two wires which had come off the pins and two wires still...

And just to add I rode this bike for 2 months before the conversion and it was every bit as good as my Forme Longcliffe v3 road bike but I felt safer with the straight handlebars. The motor & battery haven't added that much weight and one day I decided to turn the electric off to see how I cope...

I'm sorry, I didn't get a notification for your replies. Cyclotricity have given me the excellent customer service but both eBike Shed and Electric Bike Conversions (in Fenton) have both carried out repairs. I now have a Trek 7.5FX Cyclotricity conversion that is absolutely superb and done by...

However all the replacement parts sent were new models and not the same and all have been OK (except the brakes). I have to believe the Manager when he says they haven't had anybody else complain about the brakes so either I'm unlucky or I'm brake heavy.

That looks worth a try

I wouldn't take a chance unless I could see the bottom fitting. Cyclotricity will sell you one but it will obviously be dearer.

Cyclotricity have sent me a new gear cable amongst other things so yesterday I was fitting it but I have bad arthritis and it was killing me kneeling on the floor. I got my bike repair stand out and I could hardly lift the bugger up but when I eventually did, it nearly killed my stand because of...

When I get up to speed via the motor I can turn off and not have too much trouble but I wouldn't want to lose power while I'm out on a commute with the 500 watt + Stealth. My Trek 7.5FX was taken in yesterday for a conversion with a 250 watt and that will be fine pedaling with the extra weight...

Less than a week back in January. I live 2 miles from the shop. Which one have you ordered? - I'd recommend the 500 watt rear wheel version now because it does 24 mph on the throttle (when off road of course).

Brilliant.

My original ones in my opening post seized, they didn't even travel 1mm. The replacements in post 23 work perfectly which are the ones fitted to the latest Stealths. I had the bike in derestricted mode on the way home so it goes at 24mph on the throttle but it was way too fast and I turned it...

I asked them about giving the buyer a choice for better parts but working in a factory for 27 years I also saw their point about stocks however asking the shop to fit better parts would be an option and maybe cheaper. Their forks are OK anyway. Personally Cyclotricity gets my vote purely for...

Zak made it clear they wanted to make the best 250 watt £799 eBike on the market and will keep trying to source better parts but keep it in that price range.

UPDATE I feel I've been a bit harsh about the bike and I once again have to stress that the Cyclotricity customer service has been first class. I've been in contact with the Sales Manager and he's even rung me at home out of hours to keep me happy. Let's go through the problems I had: 1) 3...