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Hello again. I suppose when the motor starts to behave in a juddery fashion, then smoke comes out of it and then it stops working, but tries to, that means it's done for?

Hello again. A member suggested on this thread: https://www.pedelecs.co.uk/forum/threads/need-new-front-wheel-with-motor.48215/page-2#post-735220 the following: "Its a pretty low risk purchase - front hub 36V motor 20" wheel, 100mm forks ? (check) make sure it supports v brakes , 9 pin...

Hello again and Happy New Year! My wife's Aurai electric trike needs a new front wheel with motor, as the rim is coming apart. Any idea where I might get one please? This is the trike: Aurai Trike

Hello there. Can anyone tell me from whom I can order a rear wheel with 13g spokes (or even 12g) please?

Hello again. Can anyone tell me how to access the advanced settings for this thing please? I tried pressing all three buttons and got pr followed by four digits.

Hello again. The inexorable march of time is pushing me in the direction of a step through bike. Having been happy with my Big Bear for about seven years, I began to look at the Santana 3. However, I was told that its motor is less powerful than that of the Big Bear and that it cannot be used...

As Jimmy is sadly unwell at present, I wonder if Woosh undertake any battery repairs? Alternatively, I see that Woosh now offer a 36V, 20AH battery with 21700 cells. Will it fit my old Big Bear rack? Thanks.

Hello again. Sadly, Jimmy is currently unwell. I think my battery needs a new BMS and some TLC too. Who else does this kind of work?

Hello there again. My Big Bear's power has been cutting out intermittently. I'll be riding along, then lose all power, yet the display is still on. On one occasion, I could see the battery charge indicator decrease, step by step, from five to one. When this happens, I have power from neither...

Hello there. My Big Bear motor started cutting out yesterday. Thankfully, it started again and got me the couple of miles back home. This morning, I got a few hundred yards from home and it cut out again. This time, it would not restart and remains inoperative. I am getting Error Code - 23...

My wife is thinking of an e-trike (under £2000 - preferably a lot under!), no longer being confident of riding a two-wheeler. I'm wondering if a folding one would be less structurally sound? As she's just under five foot, I'm thinking 20" wheels, rather than 24"? The ones I'm currently aware of...

Woosh don't have any. This one is 36V, 15AH and close to death. Can anybody suggest a solution please?

One little thing to ask you about: Every now and then, on pedal assist, the motor of the Big Bear cuts out for a split second, then kicks straight back in. More often than not this happens twice within a very short time, then doesn't happen again for a long time. This never happens when using...

Ah, I posted this in the Technical forum, before I noticed that this forum existed: I've never had a bike with a disc brake before, so I know nothing about them or what to expect from them. I do know that the mechanical (non-hydraulic) disc brake on the front wheel of my new Woosh Big Bear is...

I've never had a bike with a disc brake before, so I know nothing about them or what to expect from them. I do know that the mechanical (non-hydraulic) disc brake on the front wheel of my new Woosh Big Bear is far, far less efficient than the regular V brake type on the rear wheel. Indeed, when...

Hello there. The seatpost is adjustable by use of an allen key at the base. I just don't know what it adjusts. Does anybody know please?

Today we did a return journey from Lake, on the Isle of Wight, to Gurnard, via Cowes - about 17 miles each way. It's fairly flat, consisting mainly of cycleway (former railway). Remember I also weigh around 300lbs and carry lots of tools. On the way there, I used only one bar on the battery...

So, we decided to get Woosh bikes: As I'm over twenty stones, it was the Big Bear for me. My wife, being just eight stones and only a little over five feet tall, went for the Petite (with the 15AH battery option). Yesterday, we did a thirty-two mile round-trip over some of the hilliest parts of...

If we imagine a road that has a steady incline of say 10% or thereabouts, for many miles, would a hub motor tend to become less powerful as it (presumably) heats up, and would it eventually grind to a halt before the battery is flat?

Am I correct in thinking that a switch from a 28" to 26" wheel bike will result in fewer broken spokes?