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Hi, have you called your dealer or our support team? This sounds like you have lose spokes on both bikes. If you haven't yet called us please call Adrian in Dealer support on 01732 762393 and we will resolve? All the best, David

That’s correct brake cut outs are not necessary on modern ebikes as power cuts out when pedalling stops. All the best, David

HiWispy, Firstly thanks for investing in a Wisper. The behaviour of your bike is very much down to the way we have set up the assistance. The regs say we must “gradually” reduce assistance power and cut off completely at 15.5mph. The choices are… 1. To start the reduction in power early at...

Hi Paul, it's 72 degrees, I hope that helps? All the best, David

All good bikes, my advice would be to try all three first, it’s a big investment. All the best, David

They can be changed easily, any bike shop would be happy to do this. All the best, David

No problem BP they will talk you through it. All the best, David

thanks Neal! All the best, David

Sorry just read your message in full David. Rutland will do this for you, if you call Adrian he will make sure the parts go out today. All the best, David

Hi DG please call our office and talk to Adrian in dealer support. He will look after you and send the correct connections FOC if you are happy to do it yourself? This is a known issue on a small batch of bikes. All the best, David

There is absolutely no doubt in my mind, and judging by the take up of throttle controlled ebikes, that this was a great concession and the right thing to do. Most of the people who have bought these bikes would not have been able to taste the freedom that cyclists enjoy without the use a...

But which one is more lovely and more temperate?

I assume Tony they are considered a cyclist and not a motor vehicle user. All the best, David

Throttle, Boost, potato, potahto it’s the same and technically illegal unless the bike has been TAd. All the best, David

Unless of course the EAPC has been TAd. All the best, David

Riese and Muller every time. No comparison IMO. All the best, David

What a good point, I'd not thought of that! I will get cracking on it now!!! All the best, David

Hi Helen, great question and a very good point raised by @matthewslack, there are certainly occasions when a mid drive is preferable to a hub drive especially if you are going off-road in mountainous areas although maintaining a bike with a mid drive is substantially more involved as the chain...

Mi Rider state... "The thumb throttle can provide a boost from a standing start up to 6km/h (4mph). When continually pedalling the thumb throttle can be used to provide a power maximum power boost, taking the bike up to the maximum speed limit of 25km/h (15.5MPH). If the rider stops pedalling...

There seems to be some confusion regarding BOOST buttons. Legally there is no such thing as a BOOST button or throttle to get the rider moving without pedalling on an EAPC. To use the 4mph boost or throttle the rider should not be seated on the bike, it's a walk along mode. However, many...