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Hi Ross, if you can stretch to £1799 it is certainly worth trying the Wisper 806Torque. We can arrange a test ride and servicing at London Bridge if you are interested? The bike has Jagwire brake cables and disc brakes back and front, imperative to remain safe when coming down those hills! It...

The Wisper Mk1 has exactly the same running gear as the Mk2. The first Torque sensors we used had to have a larger housing around the BB. We have upgraded these bikes to the latest BB Torque sensor so the housing is not needed, but is still there. They look different but that's all. The Wisper...

Hi Jimmy, there you go! All the best, David

Thanks Danidl, we always do what we can to assist. The battery will probably be OK and we have the skills to sort out any problem there is, I don't like to see any unresolved problems with our bikes. All the best, David

From Peter at BAGB Flecc is correct about type approval, but that rather misses the point. EU type approval regs rules do indeed apply in Northern Ireland, which is why no type approval is required for non-T&G EPACS there (same as in the mainland UK). But those type approval regs are about...

Hi Flecc, good point, it's practically the same situation we had here. I wall ask the BA to make to point to the RSVRD. I will report back. All the best, David

Thanks Neal, We can also service the bikes from Brisbane at a push. My recommendation would be to buy in Oz. Ebikes go wrong occasionally and the OP will not want to be shipping spares from the UK. All the best, David

This topic was flagged up by the BAGB last week. Here is the response they received to questions put to the Department of Infrastructure for Northern Ireland E-bikes in Northern Ireland Responses to BA questions from the Road Safety and Vehicle Regulation Division (RSVRD) of the Department of...

No worries! :) I know you guys do a great job supporting your customers, we simply have a different business model. All the best, David

I completely agree! I think that's what I said? All the best, David

Hi Lynne, that's practically what I said. The most common cause of battery failure occurs when the battery has been left flat for a period of time. That's why we have a system that will let us see exactly when the battery has been charged during its life. As you have charged the battery every...

Oxygen also have many years' experience and will have excellent back up. They will be here for years to come offering real stability of supply of spare parts. Their biggest advantage is they sell through a dealer network, if an owner has a problem they can get their bike serviced locally. We...

Excellent news Roly! Neil's a great guy and will certainly look after you and your bike. He used to sell a lot of FreeGos but is now majoring on Wispers which is great news. Thanks for investing in a Wisper, have fun and be safe! All the best, David

You won't go wrong with the Juicy Classic and Bob and Sarah will really look after you! All the best, David

Hi Roly, if I could be of assistance. There are a lot of differences between the se and Torque bikes. Please see below an excerpt from our Website FAQs. What is the difference between SE and Torque bikes? Our SE and Torque models share exactly the same, Frame, Rack, Batteries, Chain guard...

Thanks for the business Ben, I appreciate it. Please let us know how you get on. Be safe. All the best, David

Hi Lynn, If the bike was sold on ebay, unless you offered a refund it would be unreasonable for him to ask you to take it back. Why not suggest that he sends the battery to us for testing, we will be able to check the charging history and as long as the battery wasn't left flat for any length...

Sorry Dave, you are correct. I have edited batteries to battery cases. All the best, David

Hi MS, As I explained to Kat, I put the throttle on the lefthand side purposely. If a rider is turning right and has taken their right hand off the handlebar to signal, having the throttle on the left hand side means it can still be operated whilst signalling. It was my idea originally and...

You are correct Andy, it looks like a cheaper version of the Oxygen. A lot of importers use the same basic bike frames and battery cases, then specify the rest of the equipment on the bike depending on price points and add their logo and paintwork. Nothing wrong with the bikes I am sure...