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Hi Ghost and welcome to the forum, good luck with the bikes, they look very nice. Not certain about the sense in cutting out dealers but good luck anyway! Are you the same Ghost Train as in this post? http://www.pedelecs.co.uk/forum/electric-bicycles/7893-wisper-bikes-good-hills.html...

Hi Laura Just spoke to Steve We can let you have a chainset for £30.00 + VAT and delivery. If it is for the Sport and it's just the chainwheel side we can do that for £20 + VAT and delivery. Best regards David

Electric Bike World Tour reaches India A lovely bit of film, no electric bikes though! Kolkata, India on Vimeo I imagine it was superb to be in India during the cricket finals! All the best David

Hi Paul, it would probably be best to contact him by email. If the lights are automatic they will only come on in the dark. Good luck! Best regards David

Hi Laura Oooops! Let your Wisper dealer know and they will make the arrangements. PLEASE don't try and re-thread or repair, it will be cheaper and better in the longrun if you simply replace the crank. I wouldn't think we would ask you to buy the whole set. All the best David

Hi Paul, I am sure Steve will look after you but I think that model had a light sensitive cell so the light comes on automatically in the dark. The light switch on the LCD unit is for the back light on the unit it's self not the head light. I would not advise swapping terminals without...

Battery technology has moved a long way forward over the last few years, but even on an older battery we are not seeing many problems. It could simply be a connection that has come lose in the battery. Thanks for your input, please let me know what the outcome is. Best regards David

Hi Keats Please let me know what happens, but you need to contact your supplier now or Wisper Support. It may be something quite normal but I am not the best person to deal with the query. Best regards David

Great news Paul, I am delighted you are enjoying your Wisper. Thanks for your confidence in us and your order, it is appreciated. Please keep in touch. Best regards David

Hi Keats, please speak to your supplier and failing that to Wisper Support. To my mind there is something amis. Best regards David

The way it all works is as follows; After you have started the charging process and the green light comes on the battery is fully charged, the length of time could be anywhere between 1 minute and 3 hours depending on the state of the battery. If the charger turns off and the fan stops...

Hi Andy I am sorry to hear about your continued problem. Yes the batteries last a lot longer than 1200 miles over two years. The best thing you can do is to get back to your suppler and discuss the situation. Are you conditioning the battery over the winter months? Regards David

Hi Guys at the risk of being told I am blatantly advertising, I thought I would share this with you, mainly because I love the backing track! http://www.youtube.com/watch?v=KmqdZQ3U71c&feature=player_embedded#at=71 Thanks to Mike at Wisper Canada for another superb offering! All the...

All sorted now. The stand is open for business. Thanks for your input. Best regards David

I have just been told that either a company called DUMCO or another exhibitor selling electric bikes in the UK are trying to get a BEBA member's stand closed down at the Gadget show due to the fact that their bikes are illegal due to three points. 1. The wheels are too small! 2. They have...

Hi Skip You will find a list of all our dealers on our web pages, if in doubt, follow Straylight's advice and contact support. All the best David

You too John! :) All the best David

Hi John, I believe the guys at 50Cycles have the right to and should defend themselves on the Pedelecs forum or anywhere for that matter. As you know 50Cycles and Wisper have not always seen eye to eye but I do believe in fair play and the right to reply. I too hope this does not degenerate...

I have no particular axe to grind here, as you no doubt know both Ezee and 50Cycles are our competitors. From this completely unbiased view point I believe the comment not to go to 50Cycles for a replacement bike is unfair. Since their move to Kalkhoff 50Cycles have had an excellent...

Thanks David Please use dmiall@me.com All the best David