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Hi, my neighbour has a Windsor Powacycle which she bought 16 years or so ago. She uses it as her daily commute to work. Last week the power assist stopped working although the battery is charging as normal. Does anyone have experience with this make of ebike that they can share with me...

Hi, this afternoon I wheeled my Trek Powerfly 5 out of the garage to go for a nice ride in the sun, only to discover that the battery (Performance Line 500) is totally dead. I am not getting anything at all on the Purion display, and when I take the battery out of the frame and plug in the...

I have a Trek Powerfly 5 (2018 model). Recently the rear Rockshox axle has been working completely loose. If I tighten it up as recommended , ie, wind it up until it's tight, back it off half a turn and then push the lever over, then after a few miles on our forest tracks it works loose. If I...