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Thanks Brian, sorry again for the lack of contact. It was a pleasure talking to you. Thanks for being such a loyal Wisper customer. Just ordered a card for my grandson Enda! All the best, David

It's my opinion that he has used a charger that's not from us and does not want to tell anyone. I really dont mind people making negative comments but think it's unfair not to give a supplier the opportunity to respond or ask questions. All the best, David

He has taken it down about 5 times and now I think he has blocked me! All the best, David

Thanks, he has blocked me from commenting any more! What is wrong with these people? What I am trying to tell people is not to worry. Hi Brian, It is very easy to contact us but as you seem to be having problems please contact us though our official website. This morning we have had a...

Hi Again, how many comments can you see? Thanks for your help! All the best, David

Thanks Chris, it's so annoying that these guys will post something so potentially damaging but will not get in touch directly. Fortunately we know about these batteries, have reported them to Trading Standards and have had two recalls on them. We now have nearly all of them back and have...

I should also add.., This battery has not caught fire. The cells are still intact. The BMS has done its job. This is not a lithium fire. It is severe overheating caused by a short in the charging area. There is a fuse in the charger that would normally blow before any such damage occurred. I...

Good morning Brian, I have responded twice to your You Tube video both times my responses seem to have been taken down? It is very easy to contact us but as you seem to be having problems please email me directly at david@wisperbikes.com, this morning we have had a thorough search through spam...

Thanks Peter, These batteries were a part of a group of about 100 batteries built about 7 years ago. They have been subject to two recalls through dealers and directly where people registered their bike with us. A cable was routed over the top of the battery and over time wears through and can...

We can supply basic pedals but most people buying bikes at this level will want their own pedals and saddle. It goes much further than pedals and saddles though. We are going to concentrate on supplying frame sets only so no wheels, tyres, suspension, handlebar, gears etc. Everyone will have...

Hi if you’ve lost your keys you will need a replacement lock barrel and keys. They are available on our website. We can talk you through how to bypass the lock so you can remove the battery. All the best, David

MONTREUIL, France - French authorities have uncovered a vast financial fraud network in a large-scale investigation that involved over 70,000 Chinese-made e-bikes across six storage sites in the country. The losses amount to €6 million. Starting in Autumn 2024, investigators for the National...

Hi Neal, You are correct, there is no requirement for indicators, or mirrors. The lights have to be wired into the bike battery and both front and rear must turn on with the same switch. All the best, David

Hi Mozzy, I’ve just been accepted onto eMTB forums. I’m waiting for my Velduro website to be finished, hopefully next week, then will then engage in the thread. As you say there is a lot of chat about this bike and some very serious interest. Samples will be with me early September in time for a...

These bikes are category 5 and have a five year frame warranty. Bike Category 5, is a set of conditions for operation of a bicycle that includes Conditions 1, 2, 3, and 4; extreme jumping; or downhill grades on rough trails at speeds in excess of 40 km/h (25 mph); or a combination thereof...

These bikes are a luxury item, but what a bike! We have £8,000 non electric bikes in our shop, they are beautiful. Another customer spent over £15,000 on a non electric mountain bike. I understand that some people will pay a fortune for a golf club or even a watch that simply tells the time, or...

In the UK from £4,299 (Frame set) to £8,799 fully fitted. All the best, David

Hi! Ive been amazed at the interest, one guy has ordered two, one for his wife and one for himself. I have seen the bike in the flesh and it's quite amazing. All the best, David

Super high end, full carbon DJI Avinox Powered eMTB to be launched in the UK next month. Interest in these bikes since Eurobike has been phenomena,l we already have orders for 12 through the NZ website. We have worked with the guys in NZ for 15 years and know then and their product well, they...