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Hello there. My Big Bear motor started cutting out yesterday. Thankfully, it started again and got me the couple of miles back home. This morning, I got a few hundred yards from home and it cut out again. This time, it would not restart and remains inoperative. I am getting Error Code - 23...

My wife is thinking of an e-trike (under £2000 - preferably a lot under!), no longer being confident of riding a two-wheeler. I'm wondering if a folding one would be less structurally sound? As she's just under five foot, I'm thinking 20" wheels, rather than 24"? The ones I'm currently aware of...

Woosh don't have any. This one is 36V, 15AH and close to death. Can anybody suggest a solution please?

One little thing to ask you about: Every now and then, on pedal assist, the motor of the Big Bear cuts out for a split second, then kicks straight back in. More often than not this happens twice within a very short time, then doesn't happen again for a long time. This never happens when using...

Ah, I posted this in the Technical forum, before I noticed that this forum existed: I've never had a bike with a disc brake before, so I know nothing about them or what to expect from them. I do know that the mechanical (non-hydraulic) disc brake on the front wheel of my new Woosh Big Bear is...

I've never had a bike with a disc brake before, so I know nothing about them or what to expect from them. I do know that the mechanical (non-hydraulic) disc brake on the front wheel of my new Woosh Big Bear is far, far less efficient than the regular V brake type on the rear wheel. Indeed, when...

Hello there. The seatpost is adjustable by use of an allen key at the base. I just don't know what it adjusts. Does anybody know please?

Today we did a return journey from Lake, on the Isle of Wight, to Gurnard, via Cowes - about 17 miles each way. It's fairly flat, consisting mainly of cycleway (former railway). Remember I also weigh around 300lbs and carry lots of tools. On the way there, I used only one bar on the battery...

So, we decided to get Woosh bikes: As I'm over twenty stones, it was the Big Bear for me. My wife, being just eight stones and only a little over five feet tall, went for the Petite (with the 15AH battery option). Yesterday, we did a thirty-two mile round-trip over some of the hilliest parts of...

If we imagine a road that has a steady incline of say 10% or thereabouts, for many miles, would a hub motor tend to become less powerful as it (presumably) heats up, and would it eventually grind to a halt before the battery is flat?

Am I correct in thinking that a switch from a 28" to 26" wheel bike will result in fewer broken spokes?

I have yet to buy my first electric bike, but it won't be long now. I'm leaning towards the Woosh Big Bear, as I'm around twenty stones. It seems to me that two main considerations are not to stress the motor excessively and not to expend too much of the battery's charge. Now, given that I'm...

.....for my wife and I? We live on the Isle of Wight (hilly), on the East coast, and would like to be able to get to anywhere on the island and back without needing spare batteries (max probably 60 miles). We already cycle such distances on ordinary bikes, but the hills are starting to be too...