Hello my name is San and I am new to this group,
Please can anyone recommend a solution to the sudden complete loss of power our Bosch Powered ebikes?
On my bike equipped with Nyon for navigation it says Error Code 530 return to Bosch approved dealer. (not helpful on the top of a mountain!)
On my partners bike with Intuvia it just shuts down.
We also have 2 more powerpacks and they also have the same problem. (the 4 powerpack 400 units have two software versions thus eliminating a software fault / update issue)
As we live on the island of fuerteventura there are no dealers, we had to buy the ebikes from the UK and wait 3 months for shipping as no-one will air-freight ebike batteries.
We always take our battery keys with us now, but this is happenning up to 10 times per day (about 45km per day off-road gravel tracks) and the sudden loss of power on the remote desert mountains where we live, or whilst crossing busy main roads is very dangerous.
The problem usually happens after or during off-road bumpy gravel tracks at speeds of 20km/hr+ which may point to a mechanical problem due to vibration.
I have tried cleaning the contacts and wrapping a bungy cord around the powerpack and frame but this does not work.
Any advice would be grately appreciated as I have spoken to Bosch who are "less than helpful".
Please can anyone recommend a solution to the sudden complete loss of power our Bosch Powered ebikes?
On my bike equipped with Nyon for navigation it says Error Code 530 return to Bosch approved dealer. (not helpful on the top of a mountain!)
On my partners bike with Intuvia it just shuts down.
We also have 2 more powerpacks and they also have the same problem. (the 4 powerpack 400 units have two software versions thus eliminating a software fault / update issue)
As we live on the island of fuerteventura there are no dealers, we had to buy the ebikes from the UK and wait 3 months for shipping as no-one will air-freight ebike batteries.
We always take our battery keys with us now, but this is happenning up to 10 times per day (about 45km per day off-road gravel tracks) and the sudden loss of power on the remote desert mountains where we live, or whilst crossing busy main roads is very dangerous.
The problem usually happens after or during off-road bumpy gravel tracks at speeds of 20km/hr+ which may point to a mechanical problem due to vibration.
I have tried cleaning the contacts and wrapping a bungy cord around the powerpack and frame but this does not work.
Any advice would be grately appreciated as I have spoken to Bosch who are "less than helpful".