Carrera Crossfire cut-outs new theory

DrMagical

Finding my (electric) wheels
May 25, 2017
12
9
54
UK
I have a Carrera Crossfire with 170 miles on the clock.

I can confirm that the new upgraded model has the same 'cut-out' fault. This has happened to me on 2 occasions. 1st time switched itself off twice within a few minutes. 2nd time switched itself off 5 times within a few minutes despite battery removal and replacement. Then it continued fine!!

Both times I was in 'eco' on flat road with no strain on the motor or battery.
Both times there was no bang / jolt / bump to dislodge the battery.

I conclude the fault is RANDOM.....
Maybe that's why they can't fix the fault?
 
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Fordulike

Esteemed Pedelecer
Feb 26, 2010
3,802
1,538
I have a Carrera Crossfire with 170 miles on the clock.

I can confirm that the new upgraded model has the same 'cut-out' fault. This has happened to me on 2 occasions. 1st time switched itself off twice within a few minutes. 2nd time switched itself off 5 times within a few minutes despite battery removal and replacement. Then it continued fine!!

Both times I was in 'eco' on flat road with no strain on the motor or battery.
Both times there was no bang / jolt / bump to dislodge the battery.

I conclude the fault is RANDOM.....
Maybe that's why they can't fix the fault?
With a forum name of DrMagical, I thought you were gonna supply a solution to the problem :rolleyes:
 
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Reactions: LeighPing

philliptjohnson

Pedelecer
Jun 12, 2017
48
29
50
Washington
I saw a you tube video where a crossfire e owner said theirs seemed to be resolved after taking the neoprene/Velcro cover off near the rear hub and juggling the connector there. Don't know if this is the cause/cure but could be worth a try. I'm a new crossfire e owner myself so awaiting my first cutout.
 

Mariusz

Finding my (electric) wheels
Apr 17, 2016
10
3
67
Sorry for late reply
The solution is very simple. The battery needs o be stabilised at lower end.
I have glued two pieces of springy foam to the ledge next to battery connectors. Ever since the motor has stopped cutting out.
Cheap and does work.