Help! Disaster! Hub motor failed, discontinued!!

NOTTNICK

Pedelecer
Mar 22, 2021
30
12
I really hope someone can help here. I got my wife a fantastic hub powered Benelli E bike a few years ago. (I got myself one too). We love them and we like the spec.
However, her rear hub motor is playing up. Even though it still works, it has got extremely noisy and we know it will fail soon. It sounds like bearings. We don't trust it for a ride, and heads turn when we pass as the drive is so noisy!

Today we have been informed by Benelli that the motor is discontinued so cannot be replaced.
I wonder if:
  • Someone recognises the hub motor (maybe it is generic), and can tell me where I might find a replacement.
  • Someone is able to attempt a repair.
  • Someone thinks that a different hub motor might work with the system (there are nine pins).
  • Someone has another suggestion that won’t involve throwing the bike away and replacing it.
Any advice really appreciated. We are desperate to get cycling again, it has taken Benelli 3 weeks to tell us it can't be replaced.
Thanks
Nick
 

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