E-bike brands

achiller.519

Just Joined
May 21, 2023
1
0
Greece
Hello everyone, I’m thinking of buying e-bikes for me and my wife for some exercise and maybe do some errands and even go to work occasionally.

I am really confused with all the brands. At first I saw Ado from YouTube reviewers, then some people on Reddit told me that they aren’t to be trusted, plus I send them an email with some questions and they never responded. Similar thing for Engwe and eventually I found Fiido, which some people on Reddit told me that they have good bikes and customer service.
Then, as I was looking for reviews I found trustpilot website where all these brands had plenty of bad reviews, as well as the expensive brands like Giant.


Can anyone please help me in what brand should I go for?
I am looking for foldable fat bikes, I am 107kg,183cm and my wife is 70kg,162cm. We live in Greece so I am looking for brands that sell from EU, otherwise I will have to pay customs fees. My budget can reach 1500 per e-bike

I appreciate everyone for all the help! I hope my thread isn’t too long.
Thank you all in advance!
 
Last edited:

Oldie

Pedelecer
Mar 29, 2013
142
38
Scotland
I was tempted by Engwe but Fido look good too. Just go for the one that catches your eye. Every bike gets some bad reviews.
 

Bonzo Banana

Esteemed Pedelecer
Sep 29, 2019
740
432
I don't think brands mean too much most of the time. You get the same Chinese factories selling their own bikes under their own multiple brands and also other brands used by importers. I always focus on spec rather than brand. Brands like Specialized, Trek, Cannondale etc don't make anything themselves they buy from factories in Asia and those factories may change year by year etc. There are a few brands that are actual manufacturers like Giant, Merida, Brompton but most bikes are often rebranded.

I'd focus on the type of spec you want and then search to see which ebikes meet that spec the closest for your price point. I always look for offers or discount codes for large purchases to maximise the value of my purchase.
 

georgehenry

Esteemed Pedelecer
Nov 7, 2015
1,439
1,261
Surrey
I take your point about a lot of bikes using the same generic parts from China, however I am not so sure that Brand and/or supplier/shop make no difference.

All mechanical devices will need mending at some point, but a brand like Woosh for example, (I have never owned one but people on hear say they have great customer service) might have processes that check the quality control of their components and tend to use more reliable components (not necessarily expensive) and also ensure the bike is well screwed together to begin with.

A good supplying shop that offers excellent follow up customer service would also be a great asset for anyone either not technically minded or indeed that interested. Even if you are both a knowledgeable dealership that holds a good range a spar parts specific to your bike can be invaluable.

I would encourage a first purchase to be at the cheaper end with tried and tested more simple system like a geared rear/front hub motor which is kind to the drive train, with a simple cadence control system rather than a more expensive crank drive bike.
 
  • Agree
Reactions: robert44 and flecc

Bonzo Banana

Esteemed Pedelecer
Sep 29, 2019
740
432
I take your point about a lot of bikes using the same generic parts from China, however I am not so sure that Brand and/or supplier/shop make no difference.

All mechanical devices will need mending at some point, but a brand like Woosh for example, (I have never owned one but people on hear say they have great customer service) might have processes that check the quality control of their components and tend to use more reliable components (not necessarily expensive) and also ensure the bike is well screwed together to begin with.

A good supplying shop that offers excellent follow up customer service would also be a great asset for anyone either not technically minded or indeed that interested. Even if you are both a knowledgeable dealership that holds a good range a spar parts specific to your bike can be invaluable.

I would encourage a first purchase to be at the cheaper end with tried and tested more simple system like a geared rear/front hub motor which is kind to the drive train, with a simple cadence control system rather than a more expensive crank drive bike.
I'm not saying it makes no difference but you are often faced with a situation where to buy local support you pay a price premium so you end up with a ebike with lower quality parts than a model you may have bought more directly for the same money. Also some ebikes have more proprietary parts which are hard to replace whereas others use standard parts that are more replaceable. You may get two ebikes one at £600 and another at £1500 and they both use the same Shimano 7 speed freewheel. It's the same part and the same quality. I'd always dig deep into the spec of an ebike. I've seen ebikes around £1400 in a local independent bike shop but the spec of the hub motor is low and its battery capacity is small it has very limited range and torque for hills. Elsewhere that £1400 may buy something soo much better which should last much longer and need less maintenance.

There are quite a few deals on ebikes and always worth looking on hotukdeals and other sites to see offers.

I totally agree with your last paragraph that is the same as I have been saying a long time. For a bike mainly used on the road I feel a hub motor is far superior for general use mostly. The only time I would buy a mid-drive ebike is for off-road use as it seems pointless to me to have such a bike for road use especially if you are doing long trips and frequent commuting. Apart from their higher cost and inferior reliability they are thief magnets too.

I watched a video of Wheelers at Large on youtube yesterday. A person in the group of riders had bought a Porsche ebike and I looked online to see how much that cost and it was £12k. Of the group of riders the only bike that had a mechanical was the Porsche ebike and it was brand new. The chain snapped. The type of riding they were doing did not need that bike at all. It was light gravel type riding, a few puddles etc. Totally overbiked and pointless in my opinion. I can't quite work out what it's for as the wheels don't look too strong for off-road use. I think its more a stylised bike rather than designed for any specific use. Who would take it off-road anyway as once the frame gets damaged its pretty much off to landfill as replacement cost would be astronomical often more than half of the cost of the bike new. Just seems like a poor product for badge snobs only.

 

georgehenry

Esteemed Pedelecer
Nov 7, 2015
1,439
1,261
Surrey
I'm not saying it makes no difference but you are often faced with a situation where to buy local support you pay a price premium so you end up with a ebike with lower quality parts than a model you may have bought more directly for the same money. Also some ebikes have more proprietary parts which are hard to replace whereas others use standard parts that are more replaceable. You may get two ebikes one at £600 and another at £1500 and they both use the same Shimano 7 speed freewheel. It's the same part and the same quality. I'd always dig deep into the spec of an ebike. I've seen ebikes around £1400 in a local independent bike shop but the spec of the hub motor is low and its battery capacity is small it has very limited range and torque for hills. Elsewhere that £1400 may buy something soo much better which should last much longer and need less maintenance.

There are quite a few deals on ebikes and always worth looking on hotukdeals and other sites to see offers.

I totally agree with your last paragraph that is the same as I have been saying a long time. For a bike mainly used on the road I feel a hub motor is far superior for general use mostly. The only time I would buy a mid-drive ebike is for off-road use as it seems pointless to me to have such a bike for road use especially if you are doing long trips and frequent commuting. Apart from their higher cost and inferior reliability they are thief magnets too.

I watched a video of Wheelers at Large on youtube yesterday. A person in the group of riders had bought a Porsche ebike and I looked online to see how much that cost and it was £12k. Of the group of riders the only bike that had a mechanical was the Porsche ebike and it was brand new. The chain snapped. The type of riding they were doing did not need that bike at all. It was light gravel type riding, a few puddles etc. Totally overbiked and pointless in my opinion. I can't quite work out what it's for as the wheels don't look too strong for off-road use. I think its more a stylised bike rather than designed for any specific use. Who would take it off-road anyway as once the frame gets damaged its pretty much off to landfill as replacement cost would be astronomical often more than half of the cost of the bike new. Just seems like a poor product for badge snobs only.

I think we are basically singing from the same hymn sheet.

I was just thinking of a buyer with very little ebike knowledge where a better brand and by that I am not thinking expensive, probably quite the opposite for a first bike, would offer a bike with tried and tested components, not overpriced, well screwed together inspected before sold and with very good customer service for when the inevitable happens and some help to fix it is required.

My first ebike as a newbie was an Oxygen Emate City, so a very Chinese generic, geared rear hub bike, cadence controlled, with a throttle and a silverfish battery. It came with mudguards, rear rack and rudimentary lights. I bought it in June 2011 from 50 Cycles in Richmond for £1,395 on a ride to work scheme.

When I got my first real problem, unusually for a rear hub bike a motor issue I found the dealer 50 cycles very unhelpful. They liked selling it to me but washed their hands completely when I needed help. So no help at all from them. Lesson learned, never dealt with them again.

In contrast the then owner of Oxygen, Andrew, was fantastic when I emailed him, and after some correspondence agreed to supply a new motor wheel for free if I was prepared to do the work required to swap bits over.

After that I then rang Oxygen direct if I needed parts or help up until their last change of ownership when the knowledge and parts for my bike seemed to have gone. After all it is nearly 12 years old!

However it is still working and winning over a new convert at the moment. My younger son who has not yet passed his car test is using it to get to a new shift work job about 6 miles away. That son is about half my weight and has given the bike a new lease of life and it flies along and climbs steeper hills with ease that it could really struggle with me on it. I think it was Colin Chapman of Lotus who coined the phrase " simplify and then add lightness". Of course it has needed parts and attention from time to time but being a generic bike it has been easy to source bits and fix it.