Yikes, two days ago, I discovered that my "U " shaped kickstand had completely separated from my bicycle's frame. Both welds had fractured, and there was a hole in the frame, part of the detachment. I phoned the dealer and per his request, emailed him a photo of the damage. But one thing the representative said was troubling: he referred to the possibility that I had sat on the bike while it was on the kickstand, which, would create the failure. I feel that just the possibility of this design failure exonerating the manufacturer from responsibility, or making responsibility impossible to determine is unreasonable and a potential cop out.
Since my bike is about six months old, and is three thousand miles away from the dealer, these complicating factors are troubling. I am hoping for some positive outcome, but in the meantime, WILL ANYONE WHO HAS HEARD OF THIS KIND OF FAILURE, PLEASE RESPOND. The dealer's rep whom I spoke with, said that he had heard of similar failures, and suggested that one solution would be to attach an auxillary kickstand to replace the original-a totally unacceptable and again, troubling possibility.
This bicycle has no more than three hundred miles on it.
Since my bike is about six months old, and is three thousand miles away from the dealer, these complicating factors are troubling. I am hoping for some positive outcome, but in the meantime, WILL ANYONE WHO HAS HEARD OF THIS KIND OF FAILURE, PLEASE RESPOND. The dealer's rep whom I spoke with, said that he had heard of similar failures, and suggested that one solution would be to attach an auxillary kickstand to replace the original-a totally unacceptable and again, troubling possibility.
This bicycle has no more than three hundred miles on it.