Hi Andy
I am close to pulling the trigger on the oxygen
A couple of questions... my local shop has one but 300 more than the internet, would you advise to get local for the 1 year warranty?
Also it says on the internet you can de restrict the oxygen using code 12 on the display, have you done this, did you notice any performance boost if you did?
That works out as an expensive warranty
Personally, I would just buy online. I got mine from ebikes direct and on the couple of occasions I needed help, they were great, even though they are about 300 miles away from me.
The first time was when the brake hydraulic pipe "popped" off the bike....with their advice over the phone and the help on this forum, I sorted that out myself. I guess it may have cost £20 or so to take to a local bike shop if I couldn't manage it. The other option would probably be to have sent either the whole bike back for repair, or remove parts to send back to repair...either way, it would have been pretty inconvenient. I guess it depends on how confident you are to tackle any smaller jobs, or if you really need that local warranty availability.
The second time was when the battery was playing up a bit withe its readings. This time, ebikes direct wanted me to return the battery which would have then gone to Oxygen for repair....we arranged for me to drop the battery directly into Oxygen in Rotherham as its only an hours drive from here, and was a much quicker turnaround than waiting for collection, deliveries etc. I had it back the next working day.
Also, bear in mind i do a lot of miles....3400 now since last June, so doing that many miles increases the chance of needing the warranty I would say.
I have learned a lot about bike maintenance since having the oxygen, not because it has caused me problems, but because I want it to last and would rather service as much as I can myself before things go wrong.
Yes, you can derestrict the bike, I cant remember how its done, but yes, it did make a massive difference to power and top speed when I tried it. Just down to personal choice if you keep it like that or not.