Rinansay

As far as I can see the Furosystems campaign on Indiegogo finished more than a year ago, and rather than "lots of investors" it attracted only eleven and didn't achieve its financial target: https://www.indiegogo.com/projects/furo-x-series-the-ultimate-full-carbon-ebikes#/

However, having thought about the matter a little more, here are a couple of points. 1. Many of the FuroSystems reviews are from those who have also submitted reviews for other companies. Fake reviews are generally from those who submit just a single review (either gushingly enthusiastic or harshly critical) and then vanish. 2. It's clear that FuroSystems asks its clients to submit Trustpilot reviews. Next to the number of green stars on a review there are the words "Verified order", and if one points one's mouse at that something comes up along the lines of, "Fred Smith was invited to write this review by FuroSystems." That doesn't mean that he was bribed to do so. Juicy Bikes was mentioned earlier and it was said that it didn't have many Trustpilot reviews. Indeed it doesn't, but it would seem that at least in the past it has asked some clients to write them: https://uk.trustpilot.com/review/juicybike.co.uk Only a couple of "Verified orders" there, but they lead to a similar slogan of "Carol Surname was invited to write this review by Juicy Bikes." 3. I guess that FuroSystems places more importance on Trustpilot reviews than does Juicy Bikes, which is hardly surprising for a newish company that's trying to build a reputation. 4. I'm not sure of this, but I suspect that if a company wants to link to Trustpilot reviews on its website then it has to pay Trustpilot for the right to do so. FuroSystems obviously thinks that's worthwhile, whereas other companies may not. For example, Raleigh UK doesn't seem to have any Trustpilot reviews at all, but presumably it's sufficiently long-established to feel that it doesn't need them. On the other hand, even a well established business like Richer Sounds obviously does want Trustpilot reviews: https://uk.trustpilot.com/review/richersounds.com/london-swiss-cottage?utm_medium=trustbox&utm_source=Carousel To sum up, FuroSystems gets Trustpilot reviews because it asks its customers to provide them, and that seems to be a common business practice and nothing sinister.

I have no connection at all to FuroSystems, or to any other brand of bike or any retailer. I've had three ebikes (one Kalkhoff, one Ghost and one Raleigh) but I now have no intention of buying a Furo X. As to what you call anomalies, I have no idea.

Of course that piece makes no mention of FuroSystems, so it isn't particularly helpful.

You know nothing about the behaviour of the owners of FuroSystems and all you're doing is speculating. Criticising their behaviour would be fine if you had solid evidence for doing so. However, since you don't, this little wrangle is pointless and so I'll leave you to it. It would still be interesting to hear from someone else who has actual experience of the bike, though.

Well, I had my doubts about Furo Systems, which is why I cancelled my order. However, I have no reason to think that their reviews on Trustpilot are fake, though of course that's a possibility. I'm unfamiliar with Juicy Bikes but I did have a look at their website. Their range of bikes may be worthy enough but it's a pretty run-of-the-mill selection with nothing (to me at least) particularly exciting. On the other hand the Furo X is different: an electric folding bike with a carbon frame thus making it (presumably) light and easy to load into a car or to take on public transport, unlike my Raleigh Stow-E-Way which is both heavy and clumsy when folded. John Fleet, who's a well established member of this forum, posted enthusiastically about the bike earlier in this thread. I trust that you wouldn't insult him by regarding his comments as fake.

"There are various websites that can review reviews and figure out if they're fake. Try one on the Furo reviews ." So presumably you've tried this yourself? Which website(s) did you use?

So how do you know that the Trustpilot reviews are fake? Incidentally, you'll see that the company recently acquired its first negative review: https://uk.trustpilot.com/review/www.furosystems.com?utm_medium=trustbox&utm_source=List That review claims that, "There are other brand name versions of the same uniquely designed bike, same cost 7 day delivery by UPS, no mudguards or fancy lights." Does anyone know what they are (if they do actually exist)?

Thanks for the reply, John. I did in fact order a Furo X MAX back in January. Supposedly delivery was to be in February, but it was then postponed to some time in mid-March. However, the postponements made me nervous about the financial security of the Furo Systems company, and so I cancelled my order. Another thing that had worried me was that payment for my order had been taken immediately, whereas I would have expected it to be taken when the bike was dispatched to me. Despite my misgivings the refund was made to my credit card very promptly and without any quibble, which reassured me and oddly enough made me feel that I shouldn't have cancelled the order. Too late now, though! Apart from the unfortunate delivery delays, I did receive excellent service from the company. Eliott Wertheimer, one of its founders, always replied to any email queries quickly and courteously. I'm pleased to hear that you're enjoying the bike. I might even buy one myself at some point in the future if delivery times improve! However, I see that the company website now says "Expected Delivery 5/2019" so clearly anyone ordering now would need to be patient.

Does anyone have any knowledge of the Furo X? It's said to be "the first full carbon electric folding bicycle". See https://www.furosystems.com/fx/ I recently bought a Raleigh Stow-E-Way electric folding bike but I haven't fallen in love with it, though perhaps I haven't yet used it enough to give it a fair trial. However, the idea of a lightweight electric folder appeals to me, but I'd like to know a bit more before spending around £2000. Any opinions or information?