Dan RM

Hi Arnie, Have you been into your Bosch dealer and had them plug the bike into the diagnostic software? This would be the 1st step, they can send the full report to us/Bosch and it will give the full historic details, could be a simple magnet position issue (the one on the back wheel, if not aligned correctly it can cause 'surging' issues), the software will also tell us what hub gears you are running on the bike and cadence, torque, etc.

Hi, Sorry for the slow response, I have just measured the rack on my demo Tinker and it is 23" (585mm) drop, the ORTLIEB are great pannier and should easily fit. The Tinker has a racktime compatible rack, picture attached.

Hi Phil, Which model are you looking at, let me know and I will point you in the direction of a dealer that has demo bikes (or drop off some of mine to your local dealer) ... with any bike, always best to try it first and let the bike speak to you first.

Looking great T42, have you now passed the 2,000 miles?

Bosch have had a good few battery updates towards the end of last year, if you don't have the latest firmware let me know and I will arrange to get it updated for you (to get the version hold the i and reset when on together for 5 seconds then scroll with the light button), latest battery version v1.8. Know that 5 seconds applied to charging to preserve battery life but sure it is not applicable to discharge.

Hi Matthew, Did you find the perfect ride? I would for R&M so would like to hear the outcome of your search. Happy riding.

Great to hear that you loved the bikes and the new Nevo with an internal battery has been a real hit worldwide. The Nuvinci (or Enviolo as it is now called) is a really great no maintenance bike, one you can ride in any weather an just stick in the garage without having to clean and lubricate the chain. I have a big test fleet in the UK in you want to see or try any other bikes in the range (and if I don't have it sure I can point you to a dealer that does). Happy riding.

Hi Lee, putting my credentials out 1st I work for Riese & Müller but rather than just answer this in words I would rather let the bikes speak for themselves, I have a Supercharger with the E14 Rohloff hub you are welcome to try or drop me message telling me your location and I will do my best to arrange a trail with your local dealer to show that the Bosch motor is extremely smooth on both the standard and speed pedelec (registration required). Regards Dan