navkant

Hi Roo, After 6 follow up visits and 3 failed attempts to fix it by Giant, I lost my patience and returned the bike for a full refund. Being a new model, I think it lacks some rigorous testing. The guys at giant said, some moisture kept finding its way into the engine to shut it off.

This is an expensive Mountain bike. Not something I'm looking for.

Will do. I think I will pre-order it this week with an option to not buy it if I don't like it

Thanks. Have to go blind and book a Cannondale then. Apparently can cancel later if I do t like the test ride.

Any of the Giant range based on your use? https://www.liv-cycling.com/gb/bikes/electric-bikes

Hi Guys, After a disastrous experience with Giant [3 New Fastroad E+ Pro bikes with moisture issues in Engine], I figured out I don't need the high level of assist. I am hence weighing my options between Orbea Gain F40 vs Cannondale Quick Neo SL 2. Can you please help me with your experience? The iWoc Trio handlebar remote on F40 looked cheap and prone to wear and tear. The test ride Bike had this part wobbling. Has anyone had any bad experience with it? On Orbea, there seems to be a lag of a few seconds before the motor kicks in when starting from a standstill. This wasn't the case with the Yamaha motor of Giant. I called 4 Evancycles stores and none of them has a Cannondale Quick Neo to test ride and it has a 5 week waiting period. Is it better than Orbea and worth the wait?

Agree. That's what Giant was asking me if I ride on Gravel, and offered me the Explore (off road) range. My commute is fully on tar roads and the bike dint break. Apparently, some moisture went inside the engine and corrupted the circuits on both bikes. The bikes are supposed to be weather proof but broke after first sight of a drizzle.

TBH, I don't even know if there is a wrong way to ride a bike. What can I do to break 3 new bikes in a month. Haven't been able to connect the Android App to the bike either.

Just to close the thread, my 3rd Fastroad E+2 had the exact same issue. Giant said they have coated the wiring in the engine which fixed the issue in their demo bikes. And it should work fine but it dint last even a day. Then they blamed me that my riding style is not suitable for the bike and trying to sell me an Explore E+ model. I am getting the refund tomorrow and will look for Orbea Gain or Cannondale Neo. Note to group, please avoid the new model of Giant Fast Road E+2. Seems like it's not tested.

I can see Cannondale Quick Neo SL2 @ 1999. Waiting for Giant to confirm next steps.

Actually, my Cycle scheme voucher is being prepared. So, I need to stop it. I don't seem to need a lot of assist. So, Orbea or Boardman can be an option. Thanks.

Hi Guys, I am new to the forum, looking for some guidance. I bought a Giant Fast road E+ 2 Pro 2020 model in January for my 20KM office commute. After a week, the battery assist just randomly switched off multiple times and I had to switch it on during the ride every time. Giant Twickenham then put a spacer under the battery but it just made things worse. It got dangerous and would switch off when I am crossing roads or in front of heavy vehicles. After a while, it stopped working fully. Giant replaced the Bike with a new one. This 3-week old bike is showing the exact same signs again. It threw me warning lights [battery issue] thrice and starting today, the battery assist is switching off in the middle of my ride, and switching back on only after multiple attempts. Giant Twickenham says it's not very common but seems like I got 2 new bikes with the same issue. Do any of you who have the same or similar model with similar issues? Now I am confused about whether to get another replacement or return it. I love my commute and don't see any alternative road bikes in £3000 range [without the suspension]