Roo

Hi Rich, I'm getting a Giant Defy 2021 model replacement, they have replaced everything except battery and motor. Such a shame. I have a Giant Fathom ebike and no problems, have done heaps of kms on it.

Hi, don't buy a Fastroad, they keep switching off, really disappointed in them. Giant need to address this problem!

Hi Navkant, I'm I the same boat as you, they have replaced everything except battery and motor. I really liked this bike but I'm done now. I want a replacement bike no motor this time unfortunately. I really don't know how they can sell this bike with a problem like that, do disappointed. All the best Roo

I was really hoping they fixed it. The guys at the bike shop have dropped my motor and checked it all. There waiting on another battery terminal connector set up. Should be here next week. I love the bike. I've got a badass box 4 on it. Makes it so much better. There's something just not right unfortunately. Did you end up buying something else?

I put a badass box 4 on mine, brilliant.

Hi Navkant, I'm wondering if you got your issues fixed. I am going through the exact same issues. Really enjoy the bike except for it switching off.