Jimmeh

Had a quick search to find your bike and if it's the same as this one then the area highlighted in yellow is a waterproof connector for the motor cable. You can disconnect it there to take the wheel off and change the tyres or tubes, or fit a trailer hitch. When you reconnect the cable be careful to line up the arrows on each side so they're pointing at each other, tip to tip.

Installed and I’m pretty happy with it!

New light came today so let’s get the old one off and have a look. I’m not an expert but that may be my problem. As I have a spare light I may as well crack this one open and try to fix it I guess. Opens up easily and once inside I can see that there is no strain relief at all bar a very narrow channel that doesn’t even come close to fitting this cable. So the only thing holding the cable in place was the solder connections and this tiny patch of glue. The unpopulated R+ and R- connectors are intriguing though. I test them out and they appear to be parallel with V+ and V- but only when the light is turned on so maybe I can wire in my spare 48V rear light? Everything seems to work when I test it so let’s solder things up and try it on the bike! Not the finest soldering job I’ve ever done. That blob on R+ gets very close to the leg of that chip under the cap but I’m not too worried about creepage at 50V especially with all the hot glue I added (forgot to take a photo of this). Added some more hot glue to the back to try and make sure there’s no stress on those joints. It works! Haven’t had a chance to try and install them on the bike yet because it is now pouring with rain outside.

The light for my bike broke at the weekend. It still comes on briefly if I wiggle the cable but I can’t get it to stay on. I emailed ‘Leon Cycle’ on Saturday night and I wasn’t expecting much after my last support request but they emailed me back today and said they will send me a replacement light! Hopefully that will arrive later this week and I’ll be able to have a look at the old light and see what made it break.

I’ve just started using Kamoot and I am impressed so far even though all the emails they send me are in German and it keeps trying to get me to ride my ebike through a 2ft deep ford. I also like mapometer and in a pinch I’ll also use gmaps-pedometer (aka milermeter).

Yes, it was in this hidden menu for me. The passcode was 8018. Tbh now that I’m used to it I think I will just leave it in power.

Thanks, that’s useful information. I can see a mention of these power levels in the manual but no information on how to change it. I guess that’s in the settings menu and I need a password to change it?

Hello! Until recently I had an unassisted bike (bobbin daytripper) that was a real beast to ride probably because it was a quite highly geared 3 speed. Over the last year or so I had some test rides on various ebikes. It made a huge difference to how much fun it is to ride and the distances I feel comfortable riding so I decided that I needed to get one. I eventually decided on an NCM Venice Plus [https://leoncycle.co.uk/NCM-Venice-Plus-28-Trekking-E-Bike-250W-48V-16Ah-768Wh-Battery-black]. I got the Venice because I wanted a commuter type bike and I got the Plus mainly because I wanted hydraulic brakes and the additional gearing range although the bigger battery is definitely nice to have too. Also having motor cutoffs on both brakes just means there’s one less thing to think about during an emergency I guess. The bike arrived very quickly and setting it up was very easy, or so I thought. After about 20 miles of riding I noticed a sudden and distinct change in the feel of the pedals and the noise they were making. I was close to home so when I got back I had a look at the bottom bracket had somehow come undone. I guess it was never tightened up properly and I didn’t think to check when I setting up the bike. I don’t currently have any bottom bracket tools so I called a mobile bike repair guy who was luckily able to come and fix it a couple of days later. I also emailed Leon cycles (who sell NCM bikes in the UK) but I have yet to receive a reply. Since then I’ve done about another hundred miles riding (keeping a close eye on things) and the bike has been absolutely fine thankfully. Overall the bike rides very nicely and it’s great to feel like you have the whole city at your fingertips. Pros * The bike components and frame itself are very high quality * The motor is powerful and has taken me up all the local hills at 10mph+ * The price for these high quality parts was very reasonable although it seems to have gone up by about £150 since I got mine so maybe not so much anymore * The bike rides very nicely. Feels very stable and controllable Cons * I am not very happy about the bottom bracket issue and I am even less happy about being completely ignored by the company for support * Something about the pedal assist levels feels a bit off but maybe that’s because I did most of my test riding with torque sensing crank motors and this is a cadence based rear hub. I am getting used to it * Spending that much on a bike without being able to test ride it is a nerve wracking experience and probably not recommended especially as it seems that getting a refund from this company would be a struggle * The rear rack is mounted quite far forward so it’s difficult to fit a pannier that your heel won’t hit when turning the pedals * The lights aren’t great. The rear light is just some cheap and flimsy feeling clip on reflector/led thing that would cost about £1.50 on eBay and the front light does at least run off the main battery has a really terrible and mushy feeling button to turn it off and on Overall I am very happy with the bike and I hope to be able to do 90% of my travelling with it. I am concerned about what will happen when things go wrong but I’m not afraid to get stuck in with repairs myself.