mhanslot

can that actually happen? I mean would it even give them the option to do that?

Thanks, can the dealer downgrade the firmware, bosch customer service have not been helpful at all

Hi all, i purchased a cube acid a few months ago with a bosch performance line - 65nm 3rd gen motor. everything was great and last week i got my Kiox installed. The dealer mentioned hes updated the motor software. having used it for a few days, i must say, it feels terrible, like theres less torque in sport/turbo modes, more resistance and generally less dynamism then what it was previously. Am so annoyed. The firmware is 1.3.0.0, when i contacted bosch they said they were unaware of the firmware and the latest on their site is 1.2.3.0?? has anyone had this update,if so have you felt anything different. furthermore, is-there a way i can resort back to my old firmware.

Hi All, First time posting so here goes. After buying a Cube bike myself, I decided to purchase one for my wife. There was a second hand Cube Kathmandu Pro 500 I had seen which I purchased. The bike needed some work and managed to get the price down. The motor itself and intuvia display was working, after taking it to my local bike shop, he informed me that the bike wasn't connecting to there diagnostics. He hadn't seen this problem but contacted Bosch who informed them that the software is likely to be corrupted and it needs a clean install, Bosch said in the interest of time, they will send the technician the software so he can do it himself. Am wondering if anyone has had this problem and should I be worried? The bike rode fine but work needs doing in terms of chain, brake pads, wheels. I didn't think there was a software or a motor issue.