Jan b

Hi [mention=15833]cyclebuddy[/mention] , thanks so much for all the really detailed info, I really appreciate this. Banggood haven't been very good at explaining what's going on and I was getting different information from them every time I contacted but this definitely makes sense. I'd ordered a bike previously (just before New year's) which got turned back at the border due to the Covid restrictions and now this, just bad luck I guess. I will ask for a refund and will reorder when they're up and running here, sounds like it might take a while... Thanks again & enjoy your weekend. Jan

Do you know any more about this new warehouse? I ordered a Fiido from Banggood on 4th January and since then nothing... I contact customer service once a week and they keep asking me to wait until they're back in stock. When I check the same bike (D4S) with an EU VPN it shows as "in stock" but when I connect with my own IP it's constantly "restocking". I wonder how much longer it'll take them to get set up to ship to the UK... Other websites seem to have the same issue and don't offer shipping to the UK for the time being... Any advice on how to speed things up will be much appreciated, can't wait for this bike! I heard lots of good things about it.