TimWisper

Hello, I will have to check if it works with the Mid Drive. I know it works with the hub drive and would recommend a test ride of this bike as the hub motors we use are very powerful. All the best

Hello, We do also offer all our bikes at the standard price with a throttle that will take you to 15.5mpg as long as you are turning the pedals. I hope this helps All the best

Hello, Please contact our technician Adrian at support@wisperbikes.com and he should be able to help you resolve any issues. All the best, Tim

Hello, I have attached a link to a "How To"video we produced on how to bleed Wisper brakes. https://wisperbikes.com/tutorials/ I hope this helps. All the best, Tim

Hello, We can supply a new bottom rail and lock. It is a fairly simple job to replace these with just a phillips screwdriver and a 3mm allen key. If you would like to discuss this please email tim@wisperbikes.com All the best Tim

Hello Danny, I am still chasing to find a part for you. Please email me at tim@wisperbikes.com so we can discuss getting this sorted ASAP. All the best Tim

Hello, I shall investigate this today and get back to you. We are waiting on delivery of parts at the minute with an ETA of 6th December. However I shall investigate if there is something we can do from here. All the best Tim

Great to hear! We hope you enjoy your bike! All the best, Tim

Great to hear!!

Hello, feel free to contact us directly through support@wisperbikes.com if you have any further issues. we should be getting a stock batteries in soon. We have a large stock of 575 batteries. All the best

Hello, if you contact our support department support@wisperbikes.com we may have the controller you are looking for in stock so you can do a straight replacement.

Very sorry my mistake. The H7 and H9 are just the two different frame shapes of our wayfarer hub drive so doesn't affect performance. all the best

Hello Dag, Very sorry to hear of your issue. The Wayfarer H7 uses a cadence system so as soon as you turn the pedals the power will kick in. However, the motor should stop as soon as you stop pedalling, therefor I'm very surprised to hear the motor was still going. Please contact the dealer you purchased the bike from to investigate and we will get this issue resolved for you as this is not how a Wisper bike is expected to perform. All the best Tim

Great to hear you are enjoying the bike!

Hello, Very sorry for the delay with your bike we have had a number of delays in production due to Covid . However you should now expect to receive your bike towards the end of this month. All the best

Hello, Is this issue resolved? We are often able to repair batteries with issues such as this. If you would like to give us a call we can discuss possible options? All the best

Hello, Yes that is our Thumb Throttle and is a very popular component of our bikes, excellent for a little extra oomph as it will assist you to Max speed 15.5mph whilst pedalling. Glad you are enjoying your bike!

Thank you very much Gerry! At Wisper we pride ourselves on our customer support.

Hello, We do still have that LCD display in stock. I have attached a link below if you would like to order one. I hope this solves your problem and gets you back enjoying your Wisper. https://wisperbikes.com/shop/electronic/wisper-se-lcd-display-dmhc-2015/

Hi Gary, Is this issue resolved? All the best Tim