PRM

Hello All Ive very recently purchased a Trek Rail 5 Emtb and I'm very impressed so far on its performance and rideability. But the one issue I have and am wondering if anyone can help is this. Because of the down tube thickness and low top tube and the rear shock mount the mounting for a drinks bottle is quite limited. Thee are cage mount screws and I have bought a side loading bottle cage but does anyone know where i can get a small water bottle from? All I can find are around 500ml which fit but only with a tight squeeze which will eventually damage paint work etc and isn't easy to access quickly

Go for it... Thats a great price at the moment (£769) for the ladies step thru. Looks like other version is OOS but i did see a cpl of the crossbar versions in my local store a few weeks ago... they were £1150 then

Hi Saralou4. Are you sure the charger is the correct one as the charger supplied (new) with my bike (April 2021) has a figure8 mains lead and not a cloverleaf style one? See pics. Also on your controller display is it the right hand side "stack" of LED's that only shows the bottom segment flashing? If so this indeed indicates a discharged battery. try this link for instructions for the controller. https://secureservercdn.net/198.71.233.44/ekx.ded.myftpupload.com/manuals/gen1display.pdf It took me a while to find this info as the manual supplied by Evans was woeful.

All I can say is that the people who are getting 10-15 miles are probably using max assistance all the time and not using the bike as intended. I always get a minimum of 35-40 miles on a charge. This is usually a mix of zero assistance on flat and levels 1-3 on hills with level 5 on steeper sections. To be honest its a great entry level e bike and I'm very happy with its performance and price. Nothing I've seen comes close for the money. And e bikes are like rocking horse dung at the moment so grab one now while you can. I've covered 750+ miles on mine since April 21.....

Not sure on the pedal sensor but i find it pretty responsive when kicking in. And motor cuts out within 0.5 sec whe n u stop pedalling.

I purchased my Mercury early April '21 and think its a cracking bike, having covered over 300 miles now. Only extras fitted are a small saddle bag for gas type tyre pump and a security lock and a Cateye wireless computer. Brakes are very good, gear changes smooth and the motor (when used) cuts in nicely and provides ample power for my 12st frame I regularly get 45+ miles from a single charge with conservative use ( I bought the bike as therapy for dodgy knees so use it to keep fit but not gonna kill myself on the steeper hills . But when you're feeling less energetic the motor is great for a relaxed ride home. No issues with the saddle comfort or the water bottle mounts ( the thick downtube where the battery resides prevents normal mounting) but agree the battery removal requires careful operation but with practice does become a lot easier. You can charge either with battery in-situ or removed. One issue I have noticed is that when returning to the bike after a few days of non use, the bike doesn't power up nor does the battery charge check button show the charge status. I whipped the battery out to charge it and it took only 15min to fully charge which i found puzzling. As soon as the battery was refitted, it worked fine and this has happened a few times now, but because the battery is not discharged, I found a work around..... Press and hold the battery check button on the top of the battery itself for about 5-10 secs and it then lights up and the handlebar controller will also power up as normal. As in other reports the supplied instructions are woefully poor and give the new owner very little info on the bike itself. For £1150 I think its a great entry level e-bike and a great all round hybrid cycle. I've seen and ridden with other regular bike and e-bike owners and this is up there with their machines by the bucket load. And when their bike starts to flag mines still showing 50% remaining charge!!! Well worth a look if you're thinking of getting an e-bike (although it looks like Evans are in short supply at present (poss covid supply chain issues I guess).