TMc

The weight of the battery isn’t noticeable, the bike feels very well balanced. Everything is finished to a high standard. I have had no issues with the kit. It was so easy to put together , everything worked and is still working perfectly. Please be patient, it’s worth the wait. You will enjoy your purchase

As requested

I will say this then, the work your team is putting in to improving the kit is definitely bearing fruit. Your kits are fantastic. Set up was easy and everything worked when powered up. I'm very impressed, my girlfriend has an e-bike and after seeing your kit and hitting the road she was impressed and said its much better than her bike and is very jealous. Everything is well made and even though I was frustrated the quality of the kit I received far outweighs any frustration I had before. So to all customers waiting for deliver hold out its definitely worth waiting for. Anyone thinking of purchasing this kit do it, you will not be disappointed.

Hi I suffered the same issues as you seem to be having at the moment. But I finally did receive my kit. It took me 15 mins to install and everything works perfectly. My only issue with them at the moment is they owe me £105 and again are not responding to any messages. Its a shame really because the kit itself is very good and looks great on the bike when installed. They really need to look at how they deal with customers. Pavel and your team need to sort yourselves out you have a great product and continuing to mess people about will destroy your business. Your competitors put you to shame on customer service and your product is great. Please sort yourselves out.

Update, Pavel has made contact and has been very helpful and informative as you said. My kit is on its way and should hopefully arrive this coming week. I'm very excited after reading your comments and can't wait to hit the road. And Pavel if your reading this thank you for staying up so late and working hard to get things sorted.

And was it worth the wait?

Wow we are now getting to the truth, this company is driving me mad. They do not reply to any correspondence. You said your kit arrived, can I ask if it lived up to all their hype? Its looking like I will have to contact my bank to deal with this. I should have known better. What a disappointment!!! I could have bought from someone else and enjoyed my purchase instead I'm having to deal with this. Terrible company they need locking up. No wonder they have no reviews. Pavel of Vekkit if that's your real name, disgraceful. This has to be the worse buying experience I have ever had to put up with.

The customer service is shocking, what a shame. it all sounds good on paper. But it seems like no one is receiving kits. this is why we can only find one review on the product, if that is real. I am now thinking of getting a refund as I don't believe I will ever see my kit. it gets very frustrating and annoying when all attempts to contact them is just ignored. I hope Pavel and his Vekkit team are reading this, your business will never succeed if you treat your customers so badly.

I am having the same problem, my kit should have been completed on the 16/07/21. I have made attempts to contact them by email and had no response. Have you received your Kit?

Are things still going well with your Vekkit?

Have you received your kit yet?