jemimanlh

Thank you

Amazing thank you

Hi Bob! I’m looking for a mobility option for my muscle disease, have you been able to use your trike in shopping centres?

Oh fantastic, thank you!

Thank you!

Honestly, this makes sense. What doesn’t make sense is how the case could get like that, bad bunch of plastic in the Pendleton factory?

Oh amazing, yes I’ve been looking into thumb throttle bikes and didn’t realise that it might be able to be retro fitted! Would you recommend removing the mud guards?

I don’t peddle over bumps, but some of them here are unavoidable to dodge. I will look into epoxy, thank you for that tip. It’s a shame that I have no local ebike servicing that isn’t Halfords, and it doesn’t seem like I can buy a new case online and fit it myself, annoyingly.

Thank you, this is helpful. What is an LBS?

Ah this probably is not an appropriate ebike option for someone with dodgy legs, then! What a shame. The battery is intact so might sell that on.

Oh amazing thank you! I’m considering electrical taping up the whole lot and seeing if that holds.

Yes, I have never pedalled over speed bumps when I’ve had to cycle over them, as I usually cycle with a takeaway coffee style cup I am not about the high speed ride, I am a ‘slow and in style’ rider

I was considering electrical tapping everything together as a short term fix, but I could actually zip tie through the holes the casing has as a result of the rotten screw holes, maybe?

Honestly, it is so puzzling, especially as all the screws have done it - not just one or two? What do you mean by abuse of the casing? I don’t think the casing can be dropped? Maybe it has been caused by the few times I have put the bike on it’s seat and handles to fix chain issues? But honestly, a bike should be able to handle that? It has had panniers on but nothing heavyweight.

Hi everyone, hoping someone can help me out! I'm in Bromley, South London: My situation: I'm 31 with a muscle disease that prevents me from being able to walk very far, or lift too much, so I purchased an e-bike in 2021 from Halfords to help with minor journeys. The bike's battery case has fallen apart. I'm in major need of a micromobility solution and have been looking into mobility scooters but I am scared to take that step as "if you don't use it, you lose it". Any repair costs for the bike would be coming from my mobility scooter budget, which isn't huge. I am looking for advice regarding: Whether my disappointing ride experience is due to bike malfunction, and could be improved, and so it is worth fixing the bike; Whether Halfords will provide an upgrade to the smart control system which might improve my ride experience (if they would even provide a fix to the battery casing in the first place?) If this can be fixed by myself, e.g., there's an alternative casing option out there that I just can't find, or maybe I should get a second hand somerby ebike and take the case from it? The bike: Pendleton Somerby Ebike, purchased 2021 from Halfords, had an extensive service in 2022 but only used it twice since that service until the last six weeks. It has been stored inside until recently, where I've been keeping it outside but under a bike cover to enable access for using it. In the last six weeks it's been used more, but only to cycle to my local station and home again, or to the local shop, so maybe 20 mins max each time it's used, and only two/three times a week. The experience: I'd call the ride experience of this bike "inconsistent": It sometimes feels as though something is dragging against the wheel when I ride the bike. I get off to check, there's nothing there, sometimes it goes away and rides perfectly, until ... the power cuts out when going over speed bumps (I live in an area with many speed bumps) there's been a couple of occasions where the LCD controller hasn't worked, so the power doesn't turn on at all. Fun! It usually feels tough to ride; I don't know whether this is because I have a muscle disease, so the fatigue of bike riding is immediate for me, or whether it's a bike issue. But even cycling to the Lidl's on the corner - which is maybe 2-3 mins ride - has my legs like jelly. There's a possibility this could be addressed by upgrading the Smart Control System to a torque control (as per this thread), so I don't want to go to Halfords and get the case repaired if there's a possibility that someone can come out and repair the case / upgrade the controller at the same time. I doubt Halfords would upgrade the controller, and no one at Halfords will talk to me about the possibilities without first seeing the bike in person. They do not do house calls, which seems silly given the amount of disabled people who use bikes for mobility aids! Storage: It has always been stored inside, until very recently. I have not had access to a car, so dragged the bike out and kept it under a cover in the garden to enable access when I needed it. I do not believe this battery casing damage is from the last six weeks. Battery casing damage: This picture is the part of the battery case where the controller is kept. You can see the screw that is supposed to keep the whole case together - the plastic around that screw has come apart from the rest of the case. I have also attached a photo of the controller side. This video shows the other side of the case, where the battery slides into place, in which the plastic around the screws have also disintergrated. Basically, I'm at a loss as to whether to write the bike off, or to put a bit of money into getting it useable again, and if I do that, how do I source someone / a company who can do the controller upgrade for me, as well?