Nequalsnplusone

One thing I'm wondering about is whether the charging is causing the issue. I've noticed that if the charger is left plugged in significantly after the unit has finished charging (charger goes to green from red and battery lights are all blue) the bike starts to lose charge again. We're unplugging ours as soon as we notice it's fully charged. On the error code, the manual states that this is due to a torque sensor issue. If your bike hasn't been swapped over completely yet, I'd push for this. You have to be able to rely on it.

Thanks for this. I did check it both on the last one and this one.

Hi - my wife bought a carrera vengeance e a few weeks and she started getting the same problems with battery fails a few times when waiting at junctions and then it failed while riding. The Halfords store have been fully supportive through it. They first changed the battery and then changed the bike. I was told, although not officially, that it’s a big problem for Halfords and they’ve got loads of bikes being returned because of it. Worringly the replacement bike seemed to have trouble today. We’re keeping a close eye on it. A temporary fix seems to be plugging the battery back into the charger just to reset it.