BobLewin

Hi I spent £3k+ on a new Kalkhoff unrestricted bike. A small connector from the handlebar mode selector to the display has broken, Kalkhoff cannot give me a date when they could supply a replacement except it will be sometime in 2023! They've not even bothered to take an order! Their response was "we are dependent on our suppliers" in other words we may or may not get one from China one day. This is a brand that builds great store on "made in Germany", it should be assembled in Germany and by the way we've got your money so best of luck with the £3k of scrap metal in your shed. Luckily I'm not struggling financially but I am really angry about the arrogance of their response and I've registered the domains below to build a website warning other people. If you've had similar problems with Kalkhoff I'd be grateful to hear from you.