YOSEPOWER

Apologies for the small error – the 6kg refers to the complete kit weight. The battery itself weighs 1.75kg.

The battery's net weight is around 6kg, and approximately 9kg including packaging.

The Lishui controllers offer several advantages, particularly in terms of their compact and lightweight design. While the KT controllers provide robust functionality, we have received feedback from some customers expressing difficulties in operating them effectively. We understand that these operational challenges have led to an increase in customer inquiries and complaints. To address these concerns and to ensure a smoother and more enjoyable riding experience for all our customers, we have opted to replace the KT controllers with Lishui controllers. The Lishui controllers offer a balance of reliability and ease of use, aligning perfectly with our commitment to delivering high-quality products that meet the diverse needs of our customer base.

Hello, it's great to meet you here. Thank you very much for your feedback. We will continue to improve the controller to ensure smoother startups. First-time users of the kit may find this issue bothersome, so it's important for users to gradually adapt and find their preferred riding mode. At the same time, I am genuinely pleased that you were able to cleverly resolve the issue on your own. Once again, thank you for your support of yosepower. We will continue to strive for product upgrades. Happy riding to you!

Thank you for your support and suggestions for Yosepower. We are still continuously working on improving the quality of our existing products, and at the same time, we are developing new products. The variety of products will also continue to increase. Let's look forward to it together.

Thank you very much for your continued attention to this issue. Your viewpoints have been immensely helpful for the upgrade of this product. We have conveyed your feedback to our professional engineers, and we will be upgrading the product, including adding temperature control to the BMS like our other batteries and providing an additional layer of insulation protection for this wire.

See here: Official Announcement

Technical Description：Teflon wire is a kind of wire made of polytetrafluoroethylene (PTFE), which is widely used in various fields because of its excellent high temperature resistance, corrosion resistance and insulation properties. Heat resistant temperature. Teflon wires can withstand temperatures ranging from -180 ° C to +260 ° C；The maximum carrying capacity of the 2.5mm² Teflon line reaches 48A；And it can withstand 50A power for some time, so we are equipped with a 50A fuse. When the current reaches 50A, the fuse will disconnect the protection circuit. This is a technology fully recognized by our engineers and engineers from testing and certification agencies. The author's title and content are sufficiently misleading. Our products have sufficient patents to prove that they are different from UPP batteries, and there is no official information that Yose Power’s batteries have been recalled. We are a professional electric bicycle battery manufacturer since 2011, our products have undergone strict testing and passed CE certification. Rights Statement: We appreciate and accept suggestions from everyone, but when some non-professional technical explanations appear in public channels, we also have full rights to explain and protect our brand rights.

1. We are currently discussing technical issues and we do not post or respond to any comments about national discrimination. 2. The author's title and content are sufficiently misleading. Our products have sufficient patents to prove that they are different from UPP batteries, and there is no official information that Yose Power’s batteries have been recalled. 3. We are a professional electric bicycle battery manufacturer since 2011, our products have undergone strict testing and passed CE certification. 4. Technical Description: Teflon wire is a kind of wire made of polytetrafluoroethylene (PTFE), which is widely used in various fields because of its excellent high temperature resistance, corrosion resistance and insulation properties. Heat resistant temperature. Teflon wires can withstand temperatures ranging from -180 ° C to +260 ° C; The maximum carrying capacity of the 2.5mm² Teflon line reaches 48A; And it can withstand 50A power for some time, so we are equipped with a 50A fuse. When the current reaches 50A, the fuse will disconnect the protection circuit. This is a technology fully recognized by our engineers and engineers from testing and certification agencies. 5. Rights Statement: We appreciate and accept suggestions from everyone, but when some non-professional technical explanations appear in public channels, we also have full rights to explain and protect our brand rights.

Respected Users, At YOSEPOWER, we take the concerns raised in the recent post about the "Triangle Battery Recall" very seriously. We would like to address each issue raised to provide clarity and assurance to our valued customers: Thin Red Wire: The wire mentioned in the post is a Teflon wire, specifically designed for its exceptional properties including high temperature resistance, corrosion resistance, and insulation capabilities. Teflon wire is known for its durability and reliability, and it is highly unlikely to cause the described phenomenon. The wire can withstand extreme temperatures ranging from -180℃ to +260℃, and its maximum carrying capacity is 48A for the 2.5mm² size. Therefore, the concerns raised regarding this wire are unfounded. Tape around Battery Cells: The tape wrapped around the battery cells contains fiberglass and is primarily used for wire organization and securing purposes, rather than for protecting the cells themselves. Our battery casing design carefully considers structural integrity, and we have incorporated EVA material to provide additional protection against impacts and abrasions during transportation and use. Design Flaw in BMS: We appreciate the feedback regarding the design flaw in the Battery Management System (BMS). We acknowledge that using only two screws for securing may not be the most optimal method, and we apologize for any inconvenience caused. Rest assured, we take all feedback seriously, and in our future product designs, we will address this issue and implement necessary improvements to ensure the highest standards of quality and safety. Recall of UPP Batteries: It's important to clarify that the batteries being recalled belong to UPP, and there is no mention of YOSEPOWER in the official recall notification. While our triangular battery bears a resemblance to theirs, it's crucial to note that our product has unique patented designs and internal structures. We assure our customers that YOSEPOWER prioritizes product quality and safety above all else. We want to reassure our customers that YOSEPOWER remains committed to delivering products of the highest quality and safety standards. If you have any further concerns or questions, please don't hesitate to contact us. Your satisfaction and trust are our top priorities. Thank you for your continued support and understanding. YOSEPOWER appearance design patent.pdf battery patent.pdf

Thank you for your support of YOSEPOWER. Please remember to ride safely.

Hello, sorry for the delayed response. I hope your issue has been resolved. As "Cadence" mentioned, you need to first enter the general setting interface and then simultaneously press SET and DOWN for ten seconds to access the advanced setting. Our customer service team deals with a large volume of emails daily, and if you include videos and pictures directly in your email, it will make it easier for them to assist you. If you encounter any further issues, you can contact customer service in this way. Thank you for your support of YOSEPOWER. And thank you for your understanding.

Hello, as lithium batteries age, they may experience reduced mileage over time. After 5 years, its lifespan is likely coming to an end. To identify any issues, you would need to test the voltage of each battery cell, but this might not be something you want to do. Therefore, I suggest replacing the battery with a new one for continued use.

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