Salophatter

Once again many thanks for everyone’s contributions. The more replies I read the more I think there’s a fault. My understanding of physics is pretty limited but if I’ve read this correctly I should be seeing a very positive response to extra effort with a torque sensor motor on full 500watt power setting? Is that right? I was putting in significant effort going up that hill and my wife was just cruising… think I need to get it checked out by an expert…

Not at that point, no but I had done earlier and hers was noticeably more responsive

Thanks for such speedy replies. To answer a few of the questions: - The bike has 4 levels of assistance (ECO, TOUR, SPORT, TURBO) but I'm not noticing a great deal of difference between them. - I try and stay in the lowest level of assitance and highest gear for as long as possible so as to feel the benefit when I really need it but it didn't work yesterday - I was climbing a steep-ish hill but not excessively so (I couldn't tell you what the incline was) and I was really struggling in TURBO mode and the lowest gear - it really was like riding a heavy, unpowered bike. My wife did it with the minimal effort mentioned. - I'm about 5'10" and about 13 stone (maybe a little more!) and my wife is 5'6" and around 10 stone...

Hello everyone - seems like a great community on here and I hope someone can give me some advice. I've got Cube Touring Hybrid 500; I bought it because I've ridden standard Cube bikes in the past and like them but where we live - very rural and quite hilly Shropshire - I wanted to move over to an e-bike. I don't know if its me, the bike or my expectations but it just seems desperately under-powered, even in the highest (turbo) setting. My wife has a second-hand women's Pendleton e-bike and going up steepish hills she's cruising but I'm putting in what feels like as much effort as if it was a standard bike :-( And it's a flippin' heavy bike to move up a steep hill with little help! Don't get me wrong, I don't mind a bit of effort but the whole point of going electric was to encourage me (us) to get out on our bikes more often locally. I have very little experience of the diffrent types of e-bike and went for the Cube for the reasons I've said - they look great, really good quality and get good reviews. But now I'm wondering a) if its faulty or b) have I just gone for the wroing bike for my needs? It's probably an impossible question to answer without actually riding it but I thought I'd see if anyone has any insights that might help me? Thanks in advance.