Jorge

I cheated a customer and I will tell the story of my odyssey. Please excuse the translation. I bought all my illusion Gocycle on January 15, 2011 to give to my wife. That same day, at my house, start to charge the battery, once charged, and all excited when I go to test the function e-bike, to my surprise, the engine is dead KO, not responding. I am contacting the central Gocycle, customer service and after following his instructions and verify that there is no solution, I suggest that they send the Gocycle a factory (I wonder, have quality control in manufacturing?). Well, after 2 MONTHS, YES 2 MONTHS, I delivered at home Gocycle theoretically repaired. But it was not repaired, this time, pressing the button the motor to noise, but did not transmit power. Re-check everything and Gocycle conclusion I have to replace the motor. May 5, I get the new engine, but continued in exactly the same problem, if noisy, but does not transmit power. I STRESS THAT I FEEL CHEATED WITH YOUR PRODUCT. :mad Please, I ask me the That They collect the money back Gocycle and me. They initially proposed to me that I replace the entire Gocycle, but then insist on changing the engine for a super special. I copy text from your mail. "We Have Been in contact with regarding your Gocycle ProCycle motor-gearbox. We Have Offered to send you an alternative motor-gearbox s, which is German-made, with INCREASED reliability. Typically, this has-been reserved as an upgrade option for customers Who Their use in hilly regions Gocycle or on rough terrain. We are Offering this free of charge (retail value £ 220 excl VAT). " My surprise is when I get the motor and see inside the package. The engine is used, this rubbed and scratched. It's the same engine as the original, you can see that you have removed the labels (or bothered to remove the tail). This is shameful, 27.05 TODAY AND RECEIVE NO RESPONSE YET. I've been robbed. Excuse all this text, but please take this into account before purchasing a Gocycle. http://i1095.photobucket.com/albums/i476/Yoryino/Gocycle005.jpg http://i1095.photobucket.com/albums/i476/Yoryino/2011-05-26150622-copia.jpg http://i1095.photobucket.com/albums/i476/Yoryino/2011-05-26151208.jpg http://i1095.photobucket.com/albums/i476/Yoryino/2011-05-26151758.jpg

Join this forum to help people not said the same mistakes as me, I will work primarily on e-bike forum. A greeting to all