robbiedog

BH UK sound clueless, good luck to any one who has a BH bike and needs support.

To add my 2 pennys worth, if a Manufacturer deems a component fit to be used on a bike that bears their logo/ branding then surly if that component fails through normal use then the Manufacturer (who ever name/ logo appears on the bike) should bear the cost to fix repair said bike or item, then claim cost back from supplier. We are a distributor and not a bicycle specialist and do not make or spec the bikes, merely stock promote and sell them, the same applies to the dealer, he does not make or spec the bikes. The manufactures( call them middle men if you like) are the ones who should know better and keep control of the components being fitted to their products and if something goes wrong should step up to the plate and support the customer who has decided to part with his/ hers hard earned cash. We also provide the point of contact with regards warranty, spares repairs, dealer tech training, support etc but could only offer what was provided by the manufacturer so if they said they had no spares to supply or it would take 3 weeks to supply spares or that part did not fall under warranty then we could not pass any spares on to dealers or customers, we always bent over backwards to provide good support and service for dealers and consumers

DaveS Dave sorry I work for Maxtrack we are the Distrubutors of the BH Emotion bikes here in the UK and I saw your post so I replied to it. Your dealer will be in touch soon.

DaveS, Sorry to hear you are having a problem with your bike, we are dealing with it and it will be resolved by the end of this week. Rob Montgomery.

Eddieo The BH E Motion Cross has a RRP of £1900, there is nothing wrong with the Shimano Deore derailleur or any of the other products you mentioned, the brakes are absolutely brilliant, so maybe you should try one you might be surprised.

Yes BH E Motion will defiantly be at the Atmosphere electric bike world challenge day.

BH E motion Cross at the Redbridge cycle center Garry BH E motion UK will be at the Redbridge cycle center on Sunday 27/05/12 from 12h00 ish Redbridge Cycling Centre | Hog Hill | Redbridge Cycling, I believe there will be a good area to test the bikes out both flat and hilly sections.

Calling all electric bike enthusiasts we will be at the following shows and events so do pop along and try one of our bikes out. 1 - Redbridge Cycling Centre | Hog Hill | Redbridge Cycling 2 - Kent County Show - Detling From Fri 13th Jul http://kentshowground.co.uk/ 3 - Atmosphere E-Bike Day - Central Bristol On Sun 10th Jun 4 - National Motorhome Show From Fri 27th Apr The National Motorhome Show | Peterborough Arena | Peterborough Arena 5 - East of England Electric Bicycle Rally On Sat 5th May Great Yarmoth Rob.

James, Dave has now seen the EN 15194 certificates so you can rest assured the Neo range is legal in the UK, They also have a sticker on which states that they comply.

Buy in the UK PJM, you should support dealers in the UK as then you will get a warranty and full dealer support in the event something goes wrong, also you will have you bike ready to ride and not in a box then you have to do final assembly and any PDI issues that might arise.

50% off e-bikes at bikester Greeting and best new year wishes for 2012, with regards to bikersters 50% discount be careful what you buy as it might be old stock and some suppliers might be vary of offering support for product bought from a non UK based retailer.

Good morning to you all on this chilly morning, we have just received a digital version of AtoB magazine test of our E-MOTION Xenion bike, David Henshaw does a good job of testing the bikes they get there hands on and tells it like it is which is very refreshing, you can read about it on this link or get the latest December 2011 edition of AtoB magazine. A to B (December 2011 )

John461165 if you are near Gloucestershire you can test the bikes there as well.

eddieo yes we have the latest Bosch powered bikes in, where are you located. With regards to the threat warning our it guy has had a look and can find nothing a miss,

Hello Eddie, here is a link to our website.EasyMotion Electric Bicycles by BH - BH Emotion UKBH-Emotion | Leaders in Pedal Assist Bicycles if you would like to try a bike give me a call.

Hello there, I am looking for people in the East Sussex area to try our new electric bicycles then post a review on this pedelec forum, please contact me on 07804413083. Thanks Rob