October 24, 20169 yr Author Well, things are turning from good to bad. The shop in question is not responding to my emails, despite previously good communications. The replacement battery was early this morning missing in action, and the shop said that they were investigating and to leave it with them and they would get back to me. However, I have now emailed twice since as I need to make arrangements for tomorrow if I am to sit at home all day again waiting, but have had no response at all. Interestingly, the parcel carrier tracking information states that the parcel has not been received from the sender. I am beginning to think that they never sent it out in the first place. Becoming increasingly frustrated.
October 25, 20169 yr Hi Tabs....no, although my parents were from Scotland, its a vague link It was the name bluenoes that got me wondering (Glasgow rangers fans) probably the same for any other fans who's team plays in blue, cheers
October 27, 20169 yr Author Yes, it finally turned up on Tuesday...had to pick it up from the parcel company as I couldnt stay at home again. It wasnt sent out until the Monday... But, the main thing is, its all working again now...the mrs will be using this one in the future as she does less miles on her commute than me, and I am using my other one which i hope is more up to the long haul
October 27, 20169 yr Glad to hear it's sorted and doesn't seem to be the same fault I had with mine as that was what encouraged me to invest in a bigger and totally different ebike ie my haibike sduro hardnine rc which is close on 4800 miles in 18 months ish . Only repairs I have done are new chain and rear cassette due to wear and tear at 4500 ish miles and rear derailleur as I bent mine and it messed my gears up . And about 4 sets of pads front and back. I can honestly say I get my money's worth out of mine . Sent from an S6 Edge using Tapatalk
October 27, 20169 yr Author I think there is definitely a point to you get what you pay for....im doing 120 miles a week to get to work, although its a nice bike, i do think i would spend a lot of time fixing things on it....less miles and a less bouncy route and it may be different.....the battery has already started rattling slightly in the housing after one day....
October 28, 20169 yr I had the battery rattle problem with one of my bikes, stuck a piece of foam behind the battery, end of problem. All done with no need need to bother the dealer.
October 28, 20169 yr Author Why don't you put a strap around it like I suggested? Yes, I put one on which helped fix the problem initially but i had to send the battery back to the dealer because of the problem with the controller terminals being stuck and pushing the battery terminals into the battery. I know a strap is an easy fix, but i dont think spending (albeit a small amount in compartitive terms) 800 pound on a bike should mean having to fudge fix design flaws. There will be a strap on it permanently now though, so hopefully it wont get to tat point again...
October 28, 20169 yr You bought the cheapest bike and put it in the hardest environment. It's not reasonable to expect the bike to deal with that, nor to expect the dealer to bail you out. I expect that he has already made a loss from your purchase. If everybody claimed new batteries, he couldn't stay in business and we wouldn't have any cheap bikes. You have to be a little flexible in your approach. A piece of Velcro costs about £2. Problem solved for everyone!
October 28, 20169 yr Author The bike was suggested to me as suitable for my purpose. On that basis, I dont expect bits to fall off it, or fail within a few weeks. I did not claim a new battery, I was given one as the one I had was faulty. Big difference.
October 28, 20169 yr Author By whom? C2W scheme. Surely you dont believe that a mountain bike should fall apart riding down a few towpaths do you?
October 28, 20169 yr the two contacts on those round bottle batteries are sping loaded and the springs tend to rust if rained on. Another frequent issue with those round bottles, when you ride over a bump, the battery tends to jolt causing sparks. I usually put a blob of grease over those contacts.
October 28, 20169 yr Author the two contacts on those round bottle batteries are sping loaded and the springs tend to rust if rained on. Another frequent issue with those round bottles, when you ride over a bump, the battery tends to jolt causing sparks. I usually put a blob of grease over those contacts. Thats exactly what was happening to mine after just a few weeks, I would call that a design flaw more than anything else.
October 28, 20169 yr I would call that a design flaw more than anything else. Designs are improved all the time, it's just progress. It's not a design flaw, it's a weak design. A bit of grease will sort it for years.
October 28, 20169 yr Author A design flaw is a physical problem with something that is either directly rooted in its design itself or the transition from a two-dimensional design to a three-dimensional object.
October 28, 20169 yr I am not sure about the semantics but for me, greasing anything that moves or anything that will suffer from humidity is a good, sensible precaution, regardless of the warranty status.
October 28, 20169 yr C2W scheme. Surely you dont believe that a mountain bike should fall apart riding down a few towpaths do you? The C2W scheme doesn't recommend bikes, it finances them. It was designed with push bikes in mind, and there's no doubt you can get an excellent quality, durable push bike for £750, let alone £1k. Commuting is the hardest use for a bicycle, and it's asking a lot of a £1k ebike to stand up to it. Hopefully you will do better with your new Cyclotricity, but I regard it as similar quality to the Greenedge. Problems with cheaper ebikes are often electrical, as you are discovering.
October 28, 20169 yr Author The C2W scheme doesn't recommend bikes, it finances them. It was designed with push bikes in mind, and there's no doubt you can get an excellent quality, durable push bike for £750, let alone £1k. Commuting is the hardest use for a bicycle, and it's asking a lot of a £1k ebike to stand up to it. Hopefully you will do better with your new Cyclotricity, but I regard it as similar quality to the Greenedge. Problems with cheaper ebikes are often electrical, as you are discovering. There is a long boring story behind the recomendation...but to cut a long story short, my initial purchase was a coyote connect...which was a complete disaster. It spent more time back at Halfrauds than on the road. Eventually, that was replaced with the higher value CS2....at C2W expense and recommendation as it is a "mountain bike" After my first commute on the Cyclotricity, I am pleased with it. It feels better suited to the tracks I use...maybe better suspension? But, yes, it has been a sharp learning curve. Hopefully the CS2 will be more suited to the Mrs shorter journeys that she will be taking, and the Tricity willl work for me, as I paid cash for that one!
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