it's normal to have all LEDs still up after 20 miles if you pedal.
when all LEDs are lit, the battery capacity is above 50%.
when the two outside red LEDs are off (after about 25-30 miles), the capacity is somewhere between 25% and 50%
when the next two green LEDs are also off, you have less than 25% remaining.
It's best to use the trip mile count or odometer for more acurate estimate of remaining battery capacity. If you reckon you are an average pedaller, you get about 55 miles on a full charge. Lose a few miles if you have hills. Even if you don't pedal at all, you'll still get about 40 miles out of a full charge.