Hi all-
Just returned from a stint of 33 years in the colonies where helmet wearing was mandatory. I will not put a helmet on to ride a bike, it's just wrong, so am a bit rusty on bikes and riding. We live on a hill in sunny Bournemouth, so standard push-bike not an option.
During the course of my couch-based research I came across a local dealer, Cycleworks in Pokesdown. I called in yesterday and explained I was in the market for an electric bike, preferably no more than £1000. A very young chap with no chin hair clearly out of his comfort zone valiantly tried to do his best to answer my queries, but it soon became painfully obvious I knew more than he did. There was an older chap hanging on the 'phone obviously on hold, who pointed in the vague direction of the front of the shop and said "we have one over there it's £1800 plus". That was it. I've never entered a shop before prepared to spend up to £1000 of my hard-earned cash, and walked out within half a minute, disappointed.
Is customer service a lost art in this industry? Is that the sort of response I will get everywhere? Or did I just catch one shop on a bad day?
There is no dedicated electric bike shop within 20 miles of me, so how do I try before I buy? Why is this all so hard?
My requirements:
2 electric bikes, one for me, one for the wife.
Comfy saddles - not these new-fangled torture devices.
Suspension on front and saddle post
36volt 10ah at least
Shimano gears
Disc brakes
Foldable step-through chassis
no more than 24kg
Comfy saddles
Displays I can read in direct sunlight without glasses-10pt. print doesn't cut it.
Tyres that are not too likely to puncture.
Wife's bike must be usable by semi-moron - she is technologically challenged with an IQ of 110 -you work it out.
did I mention comfy saddles?
Basket on front for wife's cat... yeah I know......
Usage- Local rides around shops and sea front, further afield in New Forest with tow-bar attachment to car.
Help.........
Just returned from a stint of 33 years in the colonies where helmet wearing was mandatory. I will not put a helmet on to ride a bike, it's just wrong, so am a bit rusty on bikes and riding. We live on a hill in sunny Bournemouth, so standard push-bike not an option.
During the course of my couch-based research I came across a local dealer, Cycleworks in Pokesdown. I called in yesterday and explained I was in the market for an electric bike, preferably no more than £1000. A very young chap with no chin hair clearly out of his comfort zone valiantly tried to do his best to answer my queries, but it soon became painfully obvious I knew more than he did. There was an older chap hanging on the 'phone obviously on hold, who pointed in the vague direction of the front of the shop and said "we have one over there it's £1800 plus". That was it. I've never entered a shop before prepared to spend up to £1000 of my hard-earned cash, and walked out within half a minute, disappointed.
Is customer service a lost art in this industry? Is that the sort of response I will get everywhere? Or did I just catch one shop on a bad day?
There is no dedicated electric bike shop within 20 miles of me, so how do I try before I buy? Why is this all so hard?
My requirements:
2 electric bikes, one for me, one for the wife.
Comfy saddles - not these new-fangled torture devices.
Suspension on front and saddle post
36volt 10ah at least
Shimano gears
Disc brakes
Foldable step-through chassis
no more than 24kg
Comfy saddles
Displays I can read in direct sunlight without glasses-10pt. print doesn't cut it.
Tyres that are not too likely to puncture.
Wife's bike must be usable by semi-moron - she is technologically challenged with an IQ of 110 -you work it out.
did I mention comfy saddles?
Basket on front for wife's cat... yeah I know......
Usage- Local rides around shops and sea front, further afield in New Forest with tow-bar attachment to car.
Help.........