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Agreed. An extremely knowledgeable and generous man. Frank

UPDATE - 19 October 2008 - Fixed it; see new post at the end for details! UPDATE - 21 February 2008 - the motor is not now working. I believe it is a controller problem but have not been able to investigate. I've also heard reports of others having both motor and controller problems so, as...

And I agree with you, Ian (and others), the reason why people buy mail order is not because it's a great experience, but because there is a very limited choice in the shops! Some people have had a good initial experience, which is great, but what happens when - as is highly likely to be the...

Today in Hyde Park, three people on bikes with big flourescent panniers at the back, with AMBULANCE written on them!

Doesn't look like a Tongxin to me; looks like a pile of .... !

My experience of buying direct from Tongxin was great. The only snag is that it takes a while for the thing to arrive. I would definitely recommend it. Frank

Ian, Personally, I do a lot of internet shopping. I've also worked with people in the industry to help them get it right. I think the distance selling regulations are helpful in giving people confidence to buy more complicated products from home. But I think there is more to it than that...

Scott, There are many testaments to the great service that you provide. I hadn't realised that you offered to support people in getting a local bike shop to assist in simple fixes. I also hadn't realised that you offered 30-day unconditional returns. Both represent great service and I...

Glad you are happy with it Mandy! My concern wasn't the height of the saddle but the height of the crossbar - if you are ok when you come to a stop and put your feet on the ground while straddling the crossbar. I know I can only just manage it. Perhaps its because I have my seat high...

That is a steep hill! Electric bikes are not that great at really steep hills. Ironically, you might have a better chance of getting up it with a non-electric bike with low gearing.

Tony, I had a cycling weekend in Ross-on-Wye last year, and you are right, it is hilly! I agree with Ian's comments. A Powabyke will get you up most hills and they have the best dealer network - which if you read all the threads about people who have bought mail order you will see is...

You don't need any high-tech kit! Two methods: 1. Get a long piece of wood, a spirit level and a tape measure - and get measuring the fall over the known length of your wood. divide one by the other and you will have a near approximation of your steepness 2. Look at an ordnance...

Well done for making the connection, Joe. When you are the only person with a problem you start to think that there is something wrong with you! I have sympathy for 50Cycles as electric bikes are quite complicated and the odd fault inevitably will creep through. However, that means anyone...

My new controller arrived, I refitted it to the bike, and managed to complete the test ride I started a month ago - using a different battery! I'll do a full write-up when I've had a few more trials and got more miles on the clock, but performance was excellent - exactly what I was hoping...

Questions, answers and the relationship between the two No, it's not a particularly helpful post. Firstly it clearly has nothing to do with this thread. Also, although addressed to me, it does not follow from a question or request for help from me. Furthermore, what it does say is largely...

You could get a kit for significantly less than the price of a Wisper 905e. Lowest cost route is to order direct from the manufacturer in China. I bought a Tongxin direct from the manufacturer, and the Suzhou Bafang has a link on their site. A wide range of Crystalyte motors with different...

Powabyke Euro 24 - 2nd hand from eBay, c 4 years old: 500 miles, no faults, brake pads replaced due to normal wear, battery giving 35 miles range Powacycle Windsor - new: 2000 miles, no faults, brake pads and tyres replaced due to normal wear, batteries giving 25+ miles range. Bike still...

Mandy, The large suspension forks on the Wisper have the effect of jacking the front of the bike up so, as Jimmy says, the cross-bar is quite high. It's curved so it depends where you measure it, but in the middle the standover height is 31". Rule of thumb is that you should add an inch...

Yes there have been some not entirely straightforward strories, but I know they are identical not just because David told us but because I had a lengthy test ride on a UK one at the Electric Transprt Shop. The reward is still available and unclaimed! I haven't measured my battery in any...

Two points of clarification: 1. It's not a grey import. David from Wisper posted on this forum that half of their first container of bikes came to the UK. The Electric Transport Shop has been selling them for 6 months. I offered a reward on this forum for anyone who could prove that the...