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Think they have done that, i know he said something about it being rebalanced. They are extremely helpful, gets a bit of a pain when things go wrong though and while i do know local places wouldn't have done anything about battery, its not helpful when they wont touch the bike for any repairs at...

Woosh confirmed tonight they have tested my battery, it discharges ok and recharges,so no problem with it ? , they have offered to send me a new battery to try when they return mine, just in case it works, i cant really see what difference it would make if my battery is ok, I have accepted...

Bike Update...Woosh have had the battery a week now, email from them today saying the battery is ok, been on test and it discharges and recharges fine, there going g to try it out on another bike and get back to me. A bit worrying, bit annoyed I never sent the whole bike now. Hoping it can be...

Won't be a next time, I like the bike,don't want to sell it, just a bit of a pain with repairs on the electrical side of things when you don't know anything. I'm confident with all the mechanical side, brakes, gears etc. If it ever got to the point the electrics were giving lots of problems then...

Because they asked for the bike back, Battery is on its way back to them now, I'm sure they had there reasons for wanting the bike back, they have said if its not the battery i would have to send the bike back anyway. looking into the future with this bike i am not so sure, while i like the...

Grrrrrr....Last night .arranged and paid up for Paisley Freight you collect and deliver complete bike to Woosh, for £27.50. went down into garage and removed front wheel , handle bars etc and packed up bike for collection today, on checking for Woosh delivery address on line, i noticed two...

Bike still faulty, as soon as I get a box from local bike shop I'm sending it back to Woosh to sort it out. Thanks for all the help, sorry but I haven't got the time or patience to keep messing about with it. Hoping its not going to need new battery or expensive repairs as I think its out of...

Battery charger already in rucksack, going to work is the worst with a few steep climbs, ride home is no problem. See how things are by Wednesday. Hope it sorts itself out. If I have to return bike or battery to Woosh I'll have to grit my teeth and just do it. On reflecting I should have bought...

Not sure what you mean by stalling, the battery indicated lights on the LCD panel usually drops to 1 or 2 bars, speed also drops, then total shutdown, normally takes several attempts to power up again and bike behaves normally for maybe another couple of miles. Intend to risk using bike for...

I intend to ride it for the next 3 or 4 days, then see how it is, waiting for a reply from Woosh re there questions. Do they do this battery you mention at Woosh, i see a more square bottle type on there battery lists now, would only really be interested in swapping battery if it doesn't involve...

Going to look for courier to send battery back, after Woosh confirm how to go about returning it. Thanks for help and advice. Bit concerned this could happen again as I really don't use bike much in winter at all, will have to try and ride if though.

I'm not going to do anymore with it, definatley won't be touching the battery at all. Will have a think about the pros, cons and costs of returning whole bike against just the battery. Bit sorry now I didn't buy local, although I do like the Woosh, just a pity local ebike shop only repair there...

Had a reply from Andrew Hall at Woosh Tech help. He seems to think it may be a battery issue, asked me to check terminals on base the battery sits in are ok and sprung. Positive is ok and sprung loaded, Negative does not appear to be sprung, not not sure if it should be. Recommends getting bike...

That's a bit more reassuring, its got one test light out and while the problem persists its still possible to ride, I'll leave it till tomorrow before I use it again and hopefully it may sort it self out eventually. Is this a problem you would get with any e bike no matter how much they cost..

Tried the connecting to a fan to discharge it, but not easy. Have been out on it for a 6 mile trip into town, the hard to pedal is probably me being lazy and unfit ; ) and not a bike problemas bike is quite heavy and not easy to pedal without motor. I,m sure its an electrical problem, It cut...

Thanks i will try that, and then recharge the battery to see how it goes. Woosh seem to recommend recharging it every night for a few days to bring it back. Hope this works, not over keen on spending out hundreds on new battery

Not many miles i know, wasn't' very keen on starting out at 6.30 am in the winter months for work, so bike rarely used, battery removed and kept in house. I have been using bike daily for work over the last few weeks, but not so often this week with this problem. I retire in three weeks and hope...

Defiantly not the brakes, when the fault occurs the battery level indicator on the LCD panel drops down followed by complete shutdown as if you have switched it off. When it does start working again its as if nothing has happened, full battery indicator showing and bike works as normal, in a...

I hope its not the battery, will be well miffed if I have to buy another, , in what way would it be the brakes, fault does not happen when I use brakes. Will disconnect electric switch on brakes and see if it happens then.

Purchased a almost new CD Sport last year, its been faultless until this week. Battery is fully charged, and as far as I know OK. Problem is its the bike just seems to die at random, first you know about it is when i t suddenly gets much harder to peddle, the battery level indicator on the I do...