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Thanks Andy! We offer a similar deal. If we can't fix in five days we offer a loan bike until the repair is made including delivery and collection. So far though, we have not had to send a loan bike out. All the best, David

Hi Pete, I think you'll find the FreeGo has a two year warranty. It's a good solid bike. I'm sure if you call them they would be able to assist you in explaining all the differences. Thanks for your comment re the Wisper we have worked hard to make it look and ride that little bit better than...

Great, thanks Trex! :) I will PM you. All the best David

Here you go...

The lads at Cyclotricity are great, they will look after you and get your bike working perfectly as soon as they can. Really don't worry! All the best, David

Sorry Andy, please use david@amps.bike

You will notice the Wisper has safety locks on the stem and main fold locks so it can conform to EN15194. All the best, David

Hi Trex, I am sure Woosh bikes are are amazing. However other bikes are good too and some may have even better components. Your post did say belittling I read it as belting for some reason! Sorry about that!! All the best, David

Reading through the thread I noticed that you wash your bike down with a hose. E bikes really don't like high pressure hoses, even strong jets get water into areas that riding in heavy rain wouldn't. When you hose your bike down keep the jet to low pressure. We recently had a case of a Bosch...

Hi Andy, You really have had problems. There is no need for a well made Chinese bike to go wrong in the first few months and if it does it should be made perfect again in a day or two. We sell a hell of a lot of bikes prices at £1,099 and get very few issues, if we do our local stockist or...

Hi Trex, I am seriously not belting my competitors. You may have noticed that I recommended FreeGo earlier in this thread. FreeGo are a company that I would have every reason not to promote, I even said that Woosh would look after their customers. In my time on the forum I have recommended...

You really do need to see as many bikes as possible next to each other and test ride them all, everyone here agrees this is the only way to buy an electric bike, you will feel the difference in quality in the ride. Also please don't underestimate the value of a local dealer, they may seem...

Yes, all our bikes have cassette or freewheel gears as explained above. All the best, David

No sorry Andy, we are staying put with a few (67) minor upgrades next year. This year we have been continuously out of stock and this we believe is the biggest problem we have in growing our business. The bikes are really good and work well. In 2017 we have one 40' high top container arriving...

We made all Wisper bikes at MIFA in Germany two years ago. MIFA made the Smart Bike and Grace E bikes so we were quite confident they would be a good manufacturer. We could not have been more wrong! Hastily we moved back to Kunshan in China, which is gradually becoming the world ebike...

Hi Andy, we have just taken the Nexus 7 speed hub off our folder and moved the front drive to the rear. The motor we use has a very high torque rating, we were having a problem with the front wheel spinning in gravel so we have moved it to the back. We have discovered time and again over the...

Both batteries are 36V one is 10.4 Ah and the other is 16Ah. The Wisper frame has never been made in Germany. However it is made by one of the biggest and best Asian frame makers in the world, a frame maker where many top German frames are made, hence our ability to offer a 10 year warranty on...

Multiply the Voltage (V) of the battery by the Amp Hours (Ah) of the battery to give you Wh 36V x 16Ah = 576Wh 24V x 8Ah = 192Wh It's an easy reference a single number giving you the "capacity" of a battery. Most of the big manufacturers use Wh when discussing battery capacity, it makes...

As the energy density of battery cells has become better and better the need for the huge volume of a behind the seat post battery has diminished. Battery weight has also come down quite dramatically too so having a battery under the riders back side is not as important as it used to be. A...

I would always ago for the bigger battery if you can afford it, especially in the hills. It will give you far more range but more importantly for you the peak hill climbing power will be available for longer. The other important point to remember when choosing battery size is that most batteries...