anyone got contact phone number for eclipse e bikes

footpump

Esteemed Pedelecer
Mar 19, 2014
713
75
76
hi all I emailed eclipse re there 36v dolphin battery 13.5ah £245 to see if this was vat included and some other queries this was last Friday have not received a reply.

no phone number on website,
 

KirstinS

Esteemed Pedelecer
Apr 5, 2011
3,224
899
Brighton
I've usually found them very responsive

Which email did you try ? Maybe worth a resend to both their info and sales emails. Or use another email address. Yours may have been filtered out by a firewall

Personally I think it's better business practise, if you have no phone number, to have a on site contact form. This ensures you avoid email blocks/firewalls/virus scanner issues
 

the_killjoy

Esteemed Pedelecer
May 26, 2008
822
226
The site should also send an automatic response to reassure the sender that the email has been received.
 

Nealh

Esteemed Pedelecer
Aug 7, 2014
21,583
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West Sx RH
Their prices are all inclusive just add £7.95 for p & p.
 

Fordulike

Esteemed Pedelecer
Feb 26, 2010
3,802
1,538
As KirstinS mentions, try using their contact form at the bottom of the page:

http://eclipsebikes.com/contact_us.php

This should avoid spam blocking, firewall and anti-virus issues.

I bought a BBS02 kit and battery from them, and even though they can be a bit hit and miss with replying to questions, they get my thumbs up for service.

Saying that, I only live a few miles from their business, so would have been braying on their door if it went pear shaped :p
 

footpump

Esteemed Pedelecer
Mar 19, 2014
713
75
76
thanks all just sent another email got message sent message.

nealh has however ansered my query re vat