What is the Bosch eBike Systems warranty period?
Bosch issues a guarantee for the entire eBike System to the bike manufacturer. Please ask your bike dealer for the detailed warranty terms of the specific bike manufacturer.
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What warranty do you offer on your bikes?
All of our electric bikes come with the best warranty possible. We offer 5 years on the frame, 1 year on all of the components & 2 years on the whole electrical system. All of our warranty work is carried out in house. This means we resolve this for you as opposed to passing you on to a third party. We offer the quickest turnaround in the country, our aim is to offer a complete happy eBiking experience, so it's in our interest to get any minor issues resolved quickly for you.
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BOSCH warranty:
The warranty period lasts 24 months from the date of sale of the eBike to the end consumer, but no later than 6 months after delivery of the Bosch components to the bike manufacturer. If the end consumer's eBike is intended for commercial use ( e.g. rental company, messenger service), the warranty period lasts 12 months.
Battery Pack warranty
A minimum of 500 charging cycles or 70% (300Wh) and 60% (400Wh) respectively of the nominal capacity (based on information stored on the Battery Pack) within the warranty period.
Damage resulting from improper use. This includes, but is not limited to, the use of a Pedelec bike in a bike park or similar, overstrain through jumping or any alteration of the original Bosch system.