I have a Trek with a Bosch Performance CX and 500W battery. Just over two years old (of course) and 8,900 trouble-free miles on the clock. So far, so good.
Yesterday, half way through a 30 mile ride (beer break!) the parked bike got knocked over by a dog and the battery hit a rock on its way down. Minor scratches but no obvious problems and it did the remaining 15 miles home trouble-free. Remaining range displayed 8 miles after resetting. Put it on charge and after 3 hours or so, the lights went out = fully charged, or so I thought.
I (very unusual for me) forgot to switch the charger off and went to bed (any relevance?). This morning I turned the bike on but the Intuvia display didn't connect with the battery and thus no drive. The range now displays 13 miles in any assist. Pressed and held the battery reset button until the lights went out and then came back on... still nothing.
Checked the Intuvia contacts - clean. Checked the connectors under the left side motor panel - solid. But the Intuvia must have some contact with the battery as it lights up when the charger is connected and turned on.
Currently I am waiting for a friend who has a similar bike to come back from work to see if his battery works on my bike and/or mine on his.
Has anyone come across a similar problem? I spoke with Jimmy but he is not a fan of Bosch batteries and hadn't heard of this particular problem.
Yesterday, half way through a 30 mile ride (beer break!) the parked bike got knocked over by a dog and the battery hit a rock on its way down. Minor scratches but no obvious problems and it did the remaining 15 miles home trouble-free. Remaining range displayed 8 miles after resetting. Put it on charge and after 3 hours or so, the lights went out = fully charged, or so I thought.
I (very unusual for me) forgot to switch the charger off and went to bed (any relevance?). This morning I turned the bike on but the Intuvia display didn't connect with the battery and thus no drive. The range now displays 13 miles in any assist. Pressed and held the battery reset button until the lights went out and then came back on... still nothing.
Checked the Intuvia contacts - clean. Checked the connectors under the left side motor panel - solid. But the Intuvia must have some contact with the battery as it lights up when the charger is connected and turned on.
Currently I am waiting for a friend who has a similar bike to come back from work to see if his battery works on my bike and/or mine on his.
Has anyone come across a similar problem? I spoke with Jimmy but he is not a fan of Bosch batteries and hadn't heard of this particular problem.
