Hi all
I was recently asking about the quality of KTM Macina Action bikes on another thread, as I have been offered one by a third-party insurance company to replace my Ave XH-3 that was damaged in a road accident. Although I had some doubts about taking the new bike (support is too far away, and I can't try the bike) I asked them to see how long it would take to order.
It turns out that the model is discontinued (or otherwise not available, perhaps because of the Bosch supply issues) and so I was told I could get a cash settlement on the basis of the KTM price of £2150. However, once I approached the claims department, they said it was standard policy to estimate a depreciated sum for my bike, coming in at £1700 or so.
I paid £1800 for the Ave XH-3 eighteen months ago, and I have about six months of warranty left on it. I shouldn't have to part with any extra cash to get me back into the same position, so that would rule out buying new; if I buy second hand, I'm likely to have to buy from far away, so I'd lose local support, and I'd also forego my remaining warranty.
Do I have any options to argue for a better settlement? Or should I accept, on the basis that insurance companies "just work this way"?
(In practice, I have other options, such as fixing my current bike and getting the frame professionally certified, or buying a nice shiny new toy and kicking in the necessary extra money, but I'd like to see what I can do with the insurer first. I am presently not of the view that they are putting me back in the position I was in prior to the accident.)
I was recently asking about the quality of KTM Macina Action bikes on another thread, as I have been offered one by a third-party insurance company to replace my Ave XH-3 that was damaged in a road accident. Although I had some doubts about taking the new bike (support is too far away, and I can't try the bike) I asked them to see how long it would take to order.
It turns out that the model is discontinued (or otherwise not available, perhaps because of the Bosch supply issues) and so I was told I could get a cash settlement on the basis of the KTM price of £2150. However, once I approached the claims department, they said it was standard policy to estimate a depreciated sum for my bike, coming in at £1700 or so.
I paid £1800 for the Ave XH-3 eighteen months ago, and I have about six months of warranty left on it. I shouldn't have to part with any extra cash to get me back into the same position, so that would rule out buying new; if I buy second hand, I'm likely to have to buy from far away, so I'd lose local support, and I'd also forego my remaining warranty.
Do I have any options to argue for a better settlement? Or should I accept, on the basis that insurance companies "just work this way"?
(In practice, I have other options, such as fixing my current bike and getting the frame professionally certified, or buying a nice shiny new toy and kicking in the necessary extra money, but I'd like to see what I can do with the insurer first. I am presently not of the view that they are putting me back in the position I was in prior to the accident.)