I'm not sure if I am keen on that you have to make an appointment as all I wanted to do was to try and look at a couple of the Haibikes that I'm interested in,but would probably want to decide which one I prefer at home without the pressure of making a decision there and then.
The appointments are a one-on-one service. No calls, no emails, no interruptions. A very professional and tailored service, to you - Our customer.
I actually own other affluent 'high street' cycle shops, where you can see 50 people in and out in an hour on a Saturday. This is not the best environment for eBikes. Which we find, tend to take a little more explaining.
We are booked every hour of every day. Put yourself in the shoes of the person already booked in:
Guy arranges an appointment with us... Drives down from Glasgow, stays overnight, arrives on time.
Mid talking a 'lone ranger' turns up.. Sorry sir we are actually with someone at the moment, our viewings are offered by appointment only. Something I am sure you saw on our website in bold next to the address before setting off.
Do we drop professional one-to-one service to the guy who has booked in. Or see to the 'lone ranger'?
I see you have now booked in. So you can be in the shoes of the man receiving the highest level of attention. Look forward to meeting you.
All the best
Martin