I don't think it occurs to people that there are different manufacturers of bikes, controllers, displays and just assume that they all work in the same way.
If you Google ebike error 10 it gives either a motor fault, coms problem, a fault in one of it's components (possibly the least helpful answer) or a throttle issue. So it might be one of those, or not.
If you add a bit more information there are some really helpful people on here that will be able to make some positive suggestions.