Help! Loud noise coming from bike motor

[hazelrichardson1996]

Hi,

i'm wondering if anyone has any ideas on what could be causing the noise to come from the front wheel motor on my bike. it is making quite a loud noise while the bike is being ridden and almost sounds like a motor bike. The noise only started on friday and once the motor stops the bike is almost silent. I also noticed that the bike is shaking a bit too when being ridden.
I have uploaded a video of the noise here

It only seems to make the noise while i'm riding it. if I flip the bike upside down and turn the peddles the motor spins and sounds normal.

My inner tube suddenly got a puncture this evening while at home so need to buy a replacement before I do more testing but could the issue simply be a slow puncture that I didn't notice?

I have checked the spokes which all seem to be ok so they aren't the issue.

My bike motor is 1 year old, done 1000 miles and is from Panda Ebikes.

Thanks

 

[Nealh]

It appears to sound electrical check the motor phase connectors are tight, if bullet type pinch the females up a bit so they are a firm tight fit. There should be a motor connector 10 - 12" from the hub make sure it is fully together.

 

[Andy-Mat]

Hi,

i'm wondering if anyone has any ideas on what could be causing the noise to come from the front wheel motor on my bike. it is making quite a loud noise while the bike is being ridden and almost sounds like a motor bike. The noise only started on friday and once the motor stops the bike is almost silent. I also noticed that the bike is shaking a bit too when being ridden.
I have uploaded a video of the noise here

It only seems to make the noise while i'm riding it. if I flip the bike upside down and turn the peddles the motor spins and sounds normal.

My inner tube suddenly got a puncture this evening while at home so need to buy a replacement before I do more testing but could the issue simply be a slow puncture that I didn't notice?

I have checked the spokes which all seem to be ok so they aren't the issue.

My bike motor is 1 year old, done 1000 miles and is from Panda Ebikes.

Thanks

Have you still got a guarantee? If yes, contact the seller.
regards
Andy

 

[vfr400]

I've heard that noise twice before. One time was when the disc fixing screws were the wrong length, so reached the rotation rotor inside the case. If you have a disc and have done anything to it recently, then that's the cause. The other time was when a screw came loose deep inside the motor.

An electrical connection fault is a possibility, but that noise tends to come and go depending on the amount of power, so I I've got a feeling that you need to dismantle the motor to find out what's touching inside.

 

[hazelrichardson1996]

Thanks for the advice everyone. After doing some testing in my garden I have noticed that the wheel axle is slipping from the fork then getting jammed at an angle so I think something has gotten worn out. I will put a different fork on my bike tomorrow to see if that fixes the issue before I start to dismantle the motor. unfortunately I don't think I still have guarantee and it appears the company I brought the bike from is no longer around.