Just taken delivery today of a new Synergie Mistral. ( I will post re experience later)
While I was putting it together I put the battery on to charge. After an hour I used the charge check button on top of the battery and Nothing lit up. I put the battery on the bike and power meter showed all red.
Checked the output from the charger - zero.
NB just found that the lights on the battery pack itself don't work unless the 'ignition' switch is on! It shows two green lights out of 3 so how does this square with all red lights on the bikes meter?
Some instructions wouldn't come amiss, and I have pointed this out to Synergie. I have seen this complaint before, don't any of these suppliers send out any instructions for the electric side of things? If it hadn't been for this forum I wouldn't have had a clue.
Contacted Synergy who said faulty charger and they are sending another one out.
Pete
While I was putting it together I put the battery on to charge. After an hour I used the charge check button on top of the battery and Nothing lit up. I put the battery on the bike and power meter showed all red.
Checked the output from the charger - zero.
NB just found that the lights on the battery pack itself don't work unless the 'ignition' switch is on! It shows two green lights out of 3 so how does this square with all red lights on the bikes meter?
Some instructions wouldn't come amiss, and I have pointed this out to Synergie. I have seen this complaint before, don't any of these suppliers send out any instructions for the electric side of things? If it hadn't been for this forum I wouldn't have had a clue.
Contacted Synergy who said faulty charger and they are sending another one out.
Pete
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