Shimano Nexus 5 shifting issue

danfoto

Esteemed Pedelecer
Dec 2, 2010
405
36
Sarfeast England
I have a 2023 Gazelle pedelec with belt drive to a Nexus 5 hub. It's done about 1500 miles and has recently started acting up when changing gear. Sometimes when I change up, all that happens is that the shifter moves to the next highest gear indication, but the hub doesn't change gear. Sometimes it resolves itself if I change back down a gear or two then back up, other times I have to do that several times until it decides to play ball.

When it does this, it feels like the hub should be pulling the cable tight as I shift to the next higher gear but nothing's happening. Like the cable's stuck somehow? Anybody know what's going on and how I cure it please?
 

matthewslack

Esteemed Pedelecer
Nov 26, 2021
1,881
1,363
2023?

Warranty.
 

Woosh

Trade Member
May 19, 2012
20,409
16,891
Southend on Sea
wooshbikes.co.uk
Did you check that the gear cable is adjusted correctly?
 
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danfoto

Esteemed Pedelecer
Dec 2, 2010
405
36
Sarfeast England
D'oh! Slaps head and resolves to check this ASAP ...
 

danfoto

Esteemed Pedelecer
Dec 2, 2010
405
36
Sarfeast England
Apologies for not getting back to this thread sooner, but adjusting the cable has indeed solved the problem. I blame senile decay ...
 
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