Spoke adjustment

[tillson]

I've had a gut feeling all along that this might be the case with the early wheels.

I am very disappointed with Derby Cycles for having not replied to my letter in the past 3 months and 50C's lack of response about spare spokes concerns me as well. I have a two and a half year ProConnect which I rely on every day for getting me to and from work and it looks like I will have to pay for the full set of wheels to keep it running.

I know this issue has been sorted out on the newer bikes, but it's not acceptable on a bike of your age and cost. This is the sort of thing that you would expect, and put up with, on a £500 bike sold out of a container by an eBay rat. You've paid a premium for your bike, hold them to account.

People should consider this issue and factor it into their buying decision. This is what can happen with this brand / supplier when something serious goes wrong. I had to invest an enormous amount time and effort to resolve the issues I had. There will be a compromise somewhere.