Spokes

[MrH]

Hi Guys,

In a ham fisted attempt to do some DIY on me WisperCity I have broken a rear spoke... All of my local bike shops look at me oddly when take the spoke in or describe it (I think they are 225 in length?). Has anyone got any suggestions as to where I might go for a new one and some spares (the only way I am going to get better at this is by making mistakes!!)?

Cheers,
MrH.

 

[Howard]

Hi MrH

Best to email Norman at service@wisperbikes.com. He was kind enough to supply me with a couple of spare spokes when I needed them...

Howard

 

[MrH]

Hi Howard,

Thanks for the info, I shall email a request this evening.

MrH

 

[MrH]

I did indeed contact Norman. He responded instantly and has sent me some spares free of charge!!

Now that is what I call cusomer service

 

[Howard]

I've always found the customer service and general attitude from the guys at Wisper to be amazing. My experience with many other comanies is exactly the opposite, it's so refreshing when dealing with Wisper

 

[Mussels]

I did indeed contact Norman. He responded instantly and has sent me some spares free of charge!!

Now that is what I call cusomer service

Now one spoke has broken the others may be damaged, it might be OK if you haven't ridden on it.
Be prepared for other spokes to break after you start riding, if that happens then you probably need a complete wheel rebuild. The first one I needed was done by an LBS with no specialist knowledge and it failed in about 4 miles, then my wheel went to SJS and has lasted extremely well since.